On 05/10/2016 02:16 PM, Sir Balash wrote:

Hello,

We had power outage and couple of our Linux servers went down, but there were no ServiceNow tickest generated. Please do you have any idea as to why the ticket was not generated? I think you ask your question to the wroing group. This group is for xymon related questions, not for ServiceNow.

But I will give it a try.

Do you know how xymon and ServiceNow are integrated in your environment? My guess is that a script is triggered in etc/alerts.cfg The corresponding log file is log/alert.log

Stef