Hi Paul,

I can't find any reference to rsvcs.pl together with Xymon, so I think that may be something developed in-house by your company - it is not part of Xymon, and it does not seem to be a community add-on, so you can't expect much support from us. That said, 'Status unchanged' does not mean that it is not working - it means exactly that - that the status has not changed. If it is not working, it is probably purple. It is unclear from your screenshot / copy / paste, what colour the status is here.

Kind regards,

SebA

On 10 April 2018 at 22:18, Jayaraj, Paul J <Paul.Jayaraj at charter.com> wrote:

I tried restarting xymon to no avail.

But had to bypass some of the checks, modifying the script to get around this issue.

Thank you,

Paul J

*[image: 2211_Email Signature_Logo]*

*Paul Jayaraj* | *Systems Engineer*

*Charter Communications*

*From:* Scot Kreienkamp [mailto:Scot.Kreienkamp at la-z-boy.com] *Sent:* Tuesday, April 10, 2018 2:39 PM *To:* Jayaraj, Paul J <Paul.Jayaraj at charter.com>; xymon at xymon.com *Subject:* RE: Support Contacts - Xymon Product Support

As far as I know, nobody provides paid support. That said, have you tried restarting xymon? Are the processes running?

*Scot Kreienkamp |Senior Systems Engineer | La-Z-Boy Corporate* One La-Z-Boy Drive| Monroe, Michigan 48162 | Office: 734-384-6403 | | Mobile: 7349151444 | Email: Scot.Kreienkamp at la-z-boy.com

*From:* Xymon [mailto:xymon-bounces at xymon.com <xymon-bounces at xymon.com>] *On Behalf Of *Jayaraj, Paul J *Sent:* Wednesday, April 4, 2018 12:51 PM *To:* xymon at xymon.com *Subject:* [Xymon] Support Contacts - Xymon Product Support

Could someone provide support for Xymon

*rsvcs.pl <http://rsvcs.pl> - Version 1.7*

Status unchanged in 11 hours, 43 minutes Status message received from xymond Client data <http://cdptpa-sysops-xymon-01.cdptpa.rr.com/xymon-cgi/svcstatus.sh?CLIENT=syrcny-bps-pr-app-01.bps.rr.com> available

We’re experience issues in Xymon & Xymon hasn’t reported / refreshed since past 12 hours.

Thank you,

Paul J

*[image: 2211_Email Signature_Logo]*

*Paul Jayaraj* | *Systems Engineer*

*Charter Communications*

The contents of this e-mail message and any attachments are intended solely for the addressee(s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If you are not the intended recipient, you are notified that any use, dissemination, distribution, copying, or storage of this message or any attachment is strictly prohibited.

This message is intended only for the individual or entity to which it is addressed. It may contain privileged, confidential information which is exempt from disclosure under applicable laws. If you are not the intended recipient, you are strictly prohibited from disseminating or distributing this information (other than to the intended recipient) or copying this information. If you have received this communication in error, please notify us immediately by e-mail or by telephone at the above number. Thank you. The contents of this e-mail message and any attachments are intended solely for the addressee(s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If you are not the intended recipient, you are notified that any use, dissemination, distribution, copying, or storage of this message or any attachment is strictly prohibited.

---

Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon