Hi Paul,
I can't find any reference to rsvcs.pl together with Xymon, so I think that may be something developed in-house by your company - it is not part of Xymon, and it does not seem to be a community add-on, so you can't expect much support from us. That said, 'Status unchanged' does not mean that it is not working - it means exactly that - that the status has not changed. If it is not working, it is probably purple. It is unclear from your screenshot / copy / paste, what colour the status is here.
Kind regards,
SebA
On 10 April 2018 at 22:18, Jayaraj, Paul J <Paul.Jayaraj at charter.com> wrote:
I tried restarting xymon to no avail.
But had to bypass some of the checks, modifying the script to get around this issue.
Thank you,
Paul J
*[image: 2211_Email Signature_Logo]*
*Paul Jayaraj* | *Systems Engineer*
*Charter Communications*
*From:* Scot Kreienkamp [mailto:Scot.Kreienkamp at la-z-boy.com] *Sent:* Tuesday, April 10, 2018 2:39 PM *To:* Jayaraj, Paul J <Paul.Jayaraj at charter.com>; xymon at xymon.com *Subject:* RE: Support Contacts - Xymon Product Support
As far as I know, nobody provides paid support. That said, have you tried restarting xymon? Are the processes running?
*Scot Kreienkamp |Senior Systems Engineer | La-Z-Boy Corporate* One La-Z-Boy Drive| Monroe, Michigan 48162 | Office: 734-384-6403 | | Mobile: 7349151444 | Email: Scot.Kreienkamp at la-z-boy.com
*From:* Xymon [mailto:xymon-bounces at xymon.com <xymon-bounces at xymon.com>] *On Behalf Of *Jayaraj, Paul J *Sent:* Wednesday, April 4, 2018 12:51 PM *To:* xymon at xymon.com *Subject:* [Xymon] Support Contacts - Xymon Product Support
Could someone provide support for Xymon
*rsvcs.pl <http://rsvcs.pl> - Version 1.7*
Status unchanged in 11 hours, 43 minutes Status message received from xymond Client data <http://cdptpa-sysops-xymon-01.cdptpa.rr.com/xymon-cgi/svcstatus.sh?CLIENT=syrcny-bps-pr-app-01.bps.rr.com> available
We’re experience issues in Xymon & Xymon hasn’t reported / refreshed since past 12 hours.
Thank you,
Paul J
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*Paul Jayaraj* | *Systems Engineer*
*Charter Communications*
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