Like the new ack'ing system, works well for some of the IT team who don't keep the email with the ack code.
One thing I want to query is about the ack's in last 240 minutes section on the bb2 page. Should the acks still appear in this section? Currently they don't.
Thanks,
Craig Whilding
IT Systems Administrator Edward Court Altrincham Business Park Altrincham WA14 5GL Tel: + 44 (0)161 926 1643 email: craig_whilding at mentor.com www.mentor.com <file:///C:\Documents%20and%20Settings\cwhildin\Application%20Data\Micro soft\Signatures\www.mentor.com>
Question, Craig, where do you use this '--no-pin' to enable ack w/o PIN # from email ? I am using 4.2-RC-20060712 w/o patch on CentOS4/RHL9.
On 8/4/06, Whilding, Craig <Craig_Whilding at mentor.com> wrote:
Like the new ack'ing system, works well for some of the IT team who don't keep the email with the ack code.
One thing I want to query is about the ack's in last 240 minutes section on the bb2 page. Should the acks still appear in this section? Currently they don't.
Thanks,
Craig Whilding
IT Systems Administrator Edward Court Altrincham Business Park Altrincham WA14 5GL Tel: + 44 (0)161 926 1643 email: craig_whilding at mentor.com www.mentor.com
Look in hobbitcgi.cfg, its under ack_opts or something. It is actually there but outside of the "" so you need to put it inside the "". Think its now meant to be the default ack method.
Craig
From: Jerry Yu [mailto:jjj863 at gmail.com] Sent: 04 August 2006 15:28 To: hobbit at hswn.dk Subject: Re: [hobbit] ack'ing with --no-pin
Question, Craig, where do you use this '--no-pin' to enable ack w/o PIN
from email ? I am using 4.2-RC-20060712 w/o patch on CentOS4/RHL9.
On 8/4/06, Whilding, Craig <Craig_Whilding at mentor.com > wrote:
Like the new ack'ing system, works well for some of the IT team who don't keep the email with the ack code.
One thing I want to query is about the ack's in last 240 minutes section on the bb2 page. Should the acks still appear in this section? Currently they don't.
Thanks,
Craig Whilding
IT Systems Administrator Edward Court Altrincham Business Park Altrincham WA14 5GL Tel: + 44 (0)161 926 1643 email: craig_whilding at mentor.com www.mentor.com
that's great. easier to ack it as you see it, all on the web. the PIN # is still useful to track which down event you acked though, when a check actually goes up & down a few times before someone gets around to ack one of the down events.
On 8/4/06, Whilding, Craig <Craig_Whilding at mentor.com> wrote:
Look in hobbitcgi.cfg, its under ack_opts or something. It is actually there but outside of the "" so you need to put it inside the "". Think its now meant to be the default ack method.
Craig
*From:* Jerry Yu [mailto:jjj863 at gmail.com] *Sent:* 04 August 2006 15:28 *To:* hobbit at hswn.dk *Subject:* Re: [hobbit] ack'ing with --no-pin
Question, Craig, where do you use this '--no-pin' to enable ack w/o PIN # from email ? I am using 4.2-RC-20060712 w/o patch on CentOS4/RHL9.
On 8/4/06, *Whilding, Craig* <Craig_Whilding at mentor.com > wrote:
Like the new ack'ing system, works well for some of the IT team who don't keep the email with the ack code.
One thing I want to query is about the ack's in last 240 minutes section on the bb2 page. Should the acks still appear in this section? Currently they don't.
Thanks,
Craig Whilding
IT Systems Administrator Edward Court Altrincham Business Park Altrincham WA14 5GL Tel: + 44 (0)161 926 1643 email: craig_whilding at mentor.com www.mentor.com
On Fri, Aug 04, 2006 at 03:16:03PM +0100, Whilding, Craig wrote:
One thing I want to query is about the ack's in last 240 minutes section on the bb2 page. Should the acks still appear in this section? Currently they don't.
The ack-logging code assumed that only events that had caused an alert to be sent (via e-mail or a script) would ever get acked. So when you ack something from the webpage that hasn't triggered an alert, the ack wouldn't be logged. And with no logging of the ack, no display on the BB2 page.
There was also another problem, where the first entries in the acknowledgment log would be skipped, if the file was small.
Patches for both bugs are available now on the 4.2 RC patches page: http://www.hswn.dk/hobbitsw/betapatches/. I'd recommend using the "all-in-one" patch now, since the patches are getting increasingly dependant upon each other.
Regards, Henrik
Thanks Henrik, ill get that applied asap :).
Can I apply a new allinone over the one I originally applied without any problems?
When I did ack some alerts through the cgi page it did seem to miss the 1st one I sent. Is this related to your second point or were you just meaning what is displayed on bb2?
Craig
-----Original Message----- From: Henrik Stoerner [mailto:henrik at hswn.dk] Sent: 04 August 2006 16:32 To: hobbit at hswn.dk Subject: Re: [hobbit] ack'ing with --no-pin
On Fri, Aug 04, 2006 at 03:16:03PM +0100, Whilding, Craig wrote:
One thing I want to query is about the ack's in last 240 minutes section on the bb2 page. Should the acks still appear in this section? Currently they don't.
The ack-logging code assumed that only events that had caused an alert to be sent (via e-mail or a script) would ever get acked. So when you ack something from the webpage that hasn't triggered an alert, the ack wouldn't be logged. And with no logging of the ack, no display on the BB2 page.
There was also another problem, where the first entries in the acknowledgment log would be skipped, if the file was small.
Patches for both bugs are available now on the 4.2 RC patches page: http://www.hswn.dk/hobbitsw/betapatches/. I'd recommend using the "all-in-one" patch now, since the patches are getting increasingly dependant upon each other.
Regards, Henrik
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On Fri, Aug 04, 2006 at 04:44:11PM +0100, Whilding, Craig wrote:
Thanks Henrik, ill get that applied asap :).
Can I apply a new allinone over the one I originally applied without any problems?
No, you'll have to un-apply the old one first. You do that just as when you apply it, just add the -R (reverse) option with the "patch" command. So you'd do
cd hobbit-4.2-RC-20060712
patch -p0 -R </someplace/allinone.old
patch -p0 </someplace/allinone.newand then "make clean; make; make install".
When I did ack some alerts through the cgi page it did seem to miss the 1st one I sent. Is this related to your second point or were you just meaning what is displayed on bb2?
Sounds like the second bug I fixed.
Regards, Henrik
participants (3)
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Craig_Whilding＠mentor.com
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henrik＠hswn.dk
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jjj863＠gmail.com