sms alert sample script

tlewick＠tradebotsystems.com

10 Apr 2008 10 Apr '08

8:46 p.m.

Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

Show replies by date

josh＠imaginenetworksllc.com

10 Apr 10 Apr

9:27 p.m.

New subject: [hobbit] sms alert sample script

HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.comDURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

...

Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

baugust＠stanford.edu

9:35 p.m.

New subject: [hobbit] sms alert sample script

Here's what we use. It started out life as smsplus.sh on deadcat, and
I swapped out one line so it has a more useful subject (because
BB-style numeric codes are pointless):

----start script---- #!/bin/bash

msg=echo "${BBALPHAMSG}" | egrep "&yellow|&red" msg="\n${msg}"

CODE:

#=======

subject="!HB ${ACKCODE}"

subject="!Hobbit ${BBHOSTNAME}" alert="${BBHOSTSVC} ${BBCOLORLEVEL}" message="\n${alert}${msg}"

echo -e "${message}" | mail -s "${subject}" $RCPT ----end script----

-- --Ben Benjamin P. August System Administrator - VPUE Stanford University

Quoting Josh Luthman <josh at imaginenetworksllc.com>:

...

HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.comDURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

...
Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

tlewick＠tradebotsystems.com

11 Apr 11 Apr

2:43 p.m.

New subject: [hobbit] sms alert sample script

Thanks, also, the way you use the smsplus.sh script, do you place in /hobbit/server/ext and add it into the hobbitlaunch.cfg? Or since its just being called via alerts, do you not need to place it in hobbitlaunch.cfg?

-----Original Message----- From: Benjamin P. August [mailto:baugust at stanford.edu] Sent: Thursday, April 10, 2008 4:35 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

Here's what we use. It started out life as smsplus.sh on deadcat, and
I swapped out one line so it has a more useful subject (because
BB-style numeric codes are pointless):

----start script---- #!/bin/bash

msg=echo "${BBALPHAMSG}" | egrep "&yellow|&red" msg="\n${msg}"

CODE:

#=======

subject="!HB ${ACKCODE}"

subject="!Hobbit ${BBHOSTNAME}" alert="${BBHOSTSVC} ${BBCOLORLEVEL}" message="\n${alert}${msg}"

echo -e "${message}" | mail -s "${subject}" $RCPT ----end script----

-- --Ben Benjamin P. August System Administrator - VPUE Stanford University

Quoting Josh Luthman <josh at imaginenetworksllc.com>:

...

HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.comDURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

...
Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

baugust＠stanford.edu

3:46 p.m.

New subject: [hobbit] sms alert sample script

It is in $HOBBIT_HOME/server/ext, and it is only called for alerting,
so no, it does not go into hobbitlaunch.cfg at all.

-- --Ben Benjamin P. August System Administrator - VPUE Stanford University

Quoting Taylor Lewick <tlewick at tradebotsystems.com>:

...

Thanks, also, the way you use the smsplus.sh script, do you place in /hobbit/server/ext and add it into the hobbitlaunch.cfg? Or since its just being called via alerts, do you not need to place it in hobbitlaunch.cfg?

-----Original Message----- From: Benjamin P. August [mailto:baugust at stanford.edu] Sent: Thursday, April 10, 2008 4:35 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

Here's what we use. It started out life as smsplus.sh on deadcat, and I swapped out one line so it has a more useful subject (because BB-style numeric codes are pointless):

----start script---- #!/bin/bash

msg=echo "${BBALPHAMSG}" | egrep "&yellow|&red" msg="\n${msg}"

CODE:

#=======

subject="!HB ${ACKCODE}"

subject="!Hobbit ${BBHOSTNAME}" alert="${BBHOSTSVC} ${BBCOLORLEVEL}" message="\n${alert}${msg}"

echo -e "${message}" | mail -s "${subject}" $RCPT ----end script----

-- --Ben Benjamin P. August System Administrator - VPUE Stanford University

Quoting Josh Luthman <josh at imaginenetworksllc.com>:

...
HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.comDURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

...
Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

tlewick＠tradebotsystems.com

1:55 a.m.

New subject: [hobbit] sms alert sample script

Thanks, I was actually after the smsplus.sh part, hadn't bothered to check deadcat, I should have done that. Ben posted the smsplus.sh, so between the two I think I am good to go.

I believe I can setup macros with the hobbit-alerts.cfg file too. Can you set up an alias group so that you can send SMS alerts to multiple cell phones, i.e. say you want to send it out to 5 phones at once?

Thanks, Taylor

From: Josh Luthman [mailto:josh at imaginenetworksllc.com] Sent: Thursday, April 10, 2008 4:28 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.com DURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

josh＠imaginenetworksllc.com

2:08 a.m.

New subject: [hobbit] sms alert sample script

5 lines or an alias?

On 4/10/08, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

...

Thanks, I was actually after the smsplus.sh part, hadn't bothered to check deadcat, I should have done that. Ben posted the smsplus.sh, so between the two I think I am good to go.

I believe I can setup macros with the hobbit-alerts.cfg file too. Can you set up an alias group so that you can send SMS alerts to multiple cell phones, i.e. say you want to send it out to 5 phones at once?

Thanks, Taylor

From: Josh Luthman [mailto:josh at imaginenetworksllc.com] Sent: Thursday, April 10, 2008 4:28 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.com DURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

tlewick＠tradebotsystems.com

2:30 p.m.

New subject: [hobbit] sms alert sample script

I mean, we have a staff of 5 people who I would want to send the alert too on their cell phones. Can I create a group alias like IT-NOC that would have 5 cell phone numbers to alert to?

-----Original Message----- From: Josh Luthman [mailto:josh at imaginenetworksllc.com] Sent: Thursday, April 10, 2008 9:09 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?

On 4/10/08, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

...

Thanks, I was actually after the smsplus.sh part, hadn't bothered to check deadcat, I should have done that. Ben posted the smsplus.sh, so between the two I think I am good to go.

I believe I can setup macros with the hobbit-alerts.cfg file too. Can you set up an alias group so that you can send SMS alerts to multiple cell phones, i.e. say you want to send it out to 5 phones at once?

Thanks, Taylor

From: Josh Luthman [mailto:josh at imaginenetworksllc.com] Sent: Thursday, April 10, 2008 4:28 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.com DURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

baugust＠stanford.edu

3:44 p.m.

New subject: [hobbit] sms alert sample script

Yes, that's what we did.

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh
[comma-separated list of SMS email addresses] DURATION>6 REPEAT=120
RECOVERED

-- --Ben Benjamin P. August System Administrator - VPUE Stanford University

Quoting Taylor Lewick <tlewick at tradebotsystems.com>:

...

I mean, we have a staff of 5 people who I would want to send the alert too on their cell phones. Can I create a group alias like IT-NOC that would have 5 cell phone numbers to alert to?

-----Original Message----- From: Josh Luthman [mailto:josh at imaginenetworksllc.com] Sent: Thursday, April 10, 2008 9:09 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?

On 4/10/08, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

...
Thanks, I was actually after the smsplus.sh part, hadn't bothered to check deadcat, I should have done that. Ben posted the smsplus.sh, so between the two I think I am good to go.

I believe I can setup macros with the hobbit-alerts.cfg file too. Can you set up an alias group so that you can send SMS alerts to multiple cell phones, i.e. say you want to send it out to 5 phones at once?

Thanks, Taylor

From: Josh Luthman [mailto:josh at imaginenetworksllc.com] Sent: Thursday, April 10, 2008 4:28 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.com DURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

oliver_grube＠campbellsoup.com

3:55 p.m.

New subject: [hobbit] sms alert sample script - good solution?

Hello,

this is just my opinion and something to thought about...

I have read about SMS alerting here. I think, from a reliability point of view, this kind of alerting, is not stable enough. Your designs are based on sending an eMail to an SMS sending system. A simple question: How do you get alerts for your eMail system? We have implemented this functionality with a simple modem attached to the Hobbit system and we dial the SMS provider directly. I think, that this is a more reliable solution, if you want to do SMS Alerting.

Another option is to give the important guys Blackberry or similar devices and let them read the alert via eMail. Advantage: they can access internal hobbit systems directly and confirm alerts...

As I said... just some thoughts...

mit freundlichen Grüßen - Best regards Hälsningar - Met vriendelijke groeten Sincères salutations

Oliver Grube EU Security&Controls Manager

         "Benjamin P.                                                  
         August"                                                       
         &lt;baugust at stanford                                          To 
         .edu>                     hobbit at hswn.dk                      
                                                                    cc 
         2008-04-11 17:44                                              
                                                               Subject 
                                   RE: [hobbit] sms alert sample       
         Please respond to         script                              
          hobbit at hswn.dk

Yes, that's what we did.

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED

-- --Ben Benjamin P. August System Administrator - VPUE Stanford University

Quoting Taylor Lewick <tlewick at tradebotsystems.com>:

...

I mean, we have a staff of 5 people who I would want to send the alert too on their cell phones. Can I create a group alias like IT-NOC that would have 5 cell phone numbers to alert to?

-----Original Message----- From: Josh Luthman [mailto:josh at imaginenetworksllc.com] Sent: Thursday, April 10, 2008 9:09 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?

On 4/10/08, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

...
Thanks, I was actually after the smsplus.sh part, hadn't bothered to check deadcat, I should have done that. Ben posted the smsplus.sh, so between the two I think I am good to go.

I believe I can setup macros with the hobbit-alerts.cfg file too. Can you set up an alias group so that you can send SMS alerts to multiple cell phones, i.e. say you want to send it out to 5 phones at once?

Thanks, Taylor

From: Josh Luthman [mailto:josh at imaginenetworksllc.com] Sent: Thursday, April 10, 2008 4:28 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.com DURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

Campbells Germany GmbH Registergericht Luebeck Reg. Nr. HRB 4082 Geschaeftsfuehrer: Joseph B. Folds III

Geschaeftssitz: Geniner Strasse 88 - 100 23560 Luebeck Deutschland

This e-mail and any files transmitted with it may contain confidential information and is intended solely for use by the individual to whom it is addressed. If you received this e-mail in error, please notify the sender, do not disclose its contents to others and delete it from your system.

baugust＠stanford.edu

4:21 p.m.

New subject: [hobbit] sms alert sample script - good solution?

We don't run the email system, so we can't be alerted for it.

We've found that there is such a thing as "good enough" in this case.

-- --Ben Benjamin P. August System Administrator - VPUE Stanford University

Quoting Oliver Grube <oliver_grube at campbellsoup.com>:

...

Hello,

this is just my opinion and something to thought about...

I have read about SMS alerting here. I think, from a reliability point of view, this kind of alerting, is not stable enough. Your designs are based on sending an eMail to an SMS sending system. A simple question: How do you get alerts for your eMail system? We have implemented this functionality with a simple modem attached to the Hobbit system and we dial the SMS provider directly. I think, that this is a more reliable solution, if you want to do SMS Alerting.

Another option is to give the important guys Blackberry or similar devices and let them read the alert via eMail. Advantage: they can access internal hobbit systems directly and confirm alerts...

As I said... just some thoughts...

mit freundlichen Grüßen - Best regards Hälsningar - Met vriendelijke groeten Sincères salutations

Oliver Grube EU Security&Controls Manager
         "Benjamin P.
         August"
         &lt;baugust at stanford                                          To
         .edu>                     hobbit at hswn.dk
                                                                    cc
         2008-04-11 17:44
                                                               Subject
                                   RE: [hobbit] sms alert sample
         Please respond to         script
          hobbit at hswn.dk
Yes, that's what we did.

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED

-- --Ben Benjamin P. August System Administrator - VPUE Stanford University

Quoting Taylor Lewick <tlewick at tradebotsystems.com>:

...
I mean, we have a staff of 5 people who I would want to send the alert too on their cell phones. Can I create a group alias like IT-NOC that would have 5 cell phone numbers to alert to?

-----Original Message----- From: Josh Luthman [mailto:josh at imaginenetworksllc.com] Sent: Thursday, April 10, 2008 9:09 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?

On 4/10/08, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

...
Thanks, I was actually after the smsplus.sh part, hadn't bothered to check deadcat, I should have done that. Ben posted the smsplus.sh, so between the two I think I am good to go.

I believe I can setup macros with the hobbit-alerts.cfg file too. Can you set up an alias group so that you can send SMS alerts to multiple cell phones, i.e. say you want to send it out to 5 phones at once?

Thanks, Taylor

From: Josh Luthman [mailto:josh at imaginenetworksllc.com] Sent: Thursday, April 10, 2008 4:28 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.com DURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

Campbells Germany GmbH Registergericht Luebeck Reg. Nr. HRB 4082 Geschaeftsfuehrer: Joseph B. Folds III

Geschaeftssitz: Geniner Strasse 88 - 100 23560 Luebeck Deutschland

This e-mail and any files transmitted with it may contain confidential information and is intended solely for use by the individual to whom it is addressed. If you received this e-mail in error, please notify the sender, do not disclose its contents to others and delete it from your system.

philwild＠gmail.com

4:21 p.m.

New subject: [hobbit] sms alert sample script - good solution?

Hi Oliver,

Have a good read of the man pages around hobbit-alert. You do not need to involve email when sending messages at all and probably the most reliable method is with an attached GSM modem. It is much faster than analogue dialing a messaging provider.

We use two gsm modems attached to two independent hobbit servers in two data centres connected to two different mobile providers. We have hobbit monitoring the messaging queues and have failover in place, if a message fails to get out via one provider after a number of retries, it is transferred to the other server.

We have also planned to set up a ping test via sms where one modem sms's the other but it has fallen off the bottom of our todo list as the current configuration has proven to be very stable...

It would be nice though if the modem hardware was more stable, regular restarts when they hang (wavenet modems). Can't say other brands are better and the monitoring and scripting has made them reliable enough so that we don't need to replace them and start again...

Your carrier may also be able to provide a status message feature where you receive back an sms once your message has entered the recipients phone (extra messaging cost and no guarantee they will read it of course but then that is what escalation is for). I am sure it would be possible to script a confirmation check and retry on the other network if you really wanted to guarantee the message got to the phone...

Cheers

Phil

2008/4/11 Oliver Grube <oliver_grube at campbellsoup.com>:

...

Hello,

this is just my opinion and something to thought about...

I have read about SMS alerting here. I think, from a reliability point of view, this kind of alerting, is not stable enough. Your designs are based on sending an eMail to an SMS sending system. A simple question: How do you get alerts for your eMail system? We have implemented this functionality with a simple modem attached to the Hobbit system and we dial the SMS provider directly. I think, that this is a more reliable solution, if you want to do SMS Alerting.

Another option is to give the important guys Blackberry or similar devices and let them read the alert via eMail. Advantage: they can access internal hobbit systems directly and confirm alerts...

As I said... just some thoughts...

mit freundlichen Grüßen - Best regards Hälsningar - Met vriendelijke groeten Sincères salutations

Oliver Grube EU Security&Controls Manager

[image: Inactive hide details for "Benjamin P. August" <baugust at stanford.edu>]"Benjamin P. August" <baugust at stanford.edu>
*"Benjamin P. August" &lt;baugust at stanford.edu>*

        2008-04-11 17:44
        Please respond to
        hobbit at hswn.dk
To

hobbit at hswn.dk cc

Subject

RE: [hobbit] sms alert sample script Yes, that's what we did.

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED

-- --Ben Benjamin P. August System Administrator - VPUE Stanford University

Quoting Taylor Lewick <tlewick at tradebotsystems.com>:

...
I mean, we have a staff of 5 people who I would want to send the alert too on their cell phones. Can I create a group alias like IT-NOC that would have 5 cell phone numbers to alert to?

-----Original Message----- From: Josh Luthman [mailto:josh at imaginenetworksllc.com<josh at imaginenetworksllc.com> ] Sent: Thursday, April 10, 2008 9:09 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?

On 4/10/08, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

...
Thanks, I was actually after the smsplus.sh part, hadn't bothered to check deadcat, I should have done that. Ben posted the smsplus.sh, so between the two I think I am good to go.

I believe I can setup macros with the hobbit-alerts.cfg file too. Can you set up an alias group so that you can send SMS alerts to multiple cell phones, i.e. say you want to send it out to 5 phones at once?

Thanks, Taylor

From: Josh Luthman [mailto:josh at imaginenetworksllc.com<josh at imaginenetworksllc.com> ] Sent: Thursday, April 10, 2008 4:28 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.com DURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

Campbell's Germany GmbH Registergericht Luebeck • Reg. Nr. HRB 4082 Geschaeftsfuehrer: Joseph B. Folds III

Geschaeftssitz: Geniner Strasse 88 - 100 23560 Luebeck Deutschland

This e-mail and any files transmitted with it may contain confidential information and is intended solely for use by the individual to whom it is addressed. If you received this e-mail in error, please notify the sender, do not disclose its contents to others and delete it from your system.

philwild＠gmail.com

4:26 p.m.

New subject: [hobbit] sms alert sample script - good solution?

Hi Oliver,

Whoops! , I just reread your message and understand your comment better now

when I first read it I didn't realise you were making comment on a solution where someone was emailing an sms through a mail gateway rather than an direct sms based soln.

Sorry

Phil

2008/4/12 Phil Wild <philwild at gmail.com>:

...

Hi Oliver,

Have a good read of the man pages around hobbit-alert. You do not need to involve email when sending messages at all and probably the most reliable method is with an attached GSM modem. It is much faster than analogue dialing a messaging provider.

We use two gsm modems attached to two independent hobbit servers in two data centres connected to two different mobile providers. We have hobbit monitoring the messaging queues and have failover in place, if a message fails to get out via one provider after a number of retries, it is transferred to the other server.

We have also planned to set up a ping test via sms where one modem sms's the other but it has fallen off the bottom of our todo list as the current configuration has proven to be very stable...

It would be nice though if the modem hardware was more stable, regular restarts when they hang (wavenet modems). Can't say other brands are better and the monitoring and scripting has made them reliable enough so that we don't need to replace them and start again...

Your carrier may also be able to provide a status message feature where you receive back an sms once your message has entered the recipients phone (extra messaging cost and no guarantee they will read it of course but then that is what escalation is for). I am sure it would be possible to script a confirmation check and retry on the other network if you really wanted to guarantee the message got to the phone...

Cheers

Phil

2008/4/11 Oliver Grube <oliver_grube at campbellsoup.com>:

Hello,

...
this is just my opinion and something to thought about...

I have read about SMS alerting here. I think, from a reliability point of view, this kind of alerting, is not stable enough. Your designs are based on sending an eMail to an SMS sending system. A simple question: How do you get alerts for your eMail system? We have implemented this functionality with a simple modem attached to the Hobbit system and we dial the SMS provider directly. I think, that this is a more reliable solution, if you want to do SMS Alerting.

Another option is to give the important guys Blackberry or similar devices and let them read the alert via eMail. Advantage: they can access internal hobbit systems directly and confirm alerts...

As I said... just some thoughts...

mit freundlichen Grüßen - Best regards Hälsningar - Met vriendelijke groeten Sincères salutations

Oliver Grube EU Security&Controls Manager

[image: Inactive hide details for "Benjamin P. August" <baugust at stanford.edu>]"Benjamin P. August" <baugust at stanford.edu>
*"Benjamin P. August" &lt;baugust at stanford.edu>*

        2008-04-11 17:44
        Please respond to
        hobbit at hswn.dk
To

hobbit at hswn.dk cc

Subject

RE: [hobbit] sms alert sample script Yes, that's what we did.

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED

-- --Ben Benjamin P. August System Administrator - VPUE Stanford University

Quoting Taylor Lewick <tlewick at tradebotsystems.com>:

...
I mean, we have a staff of 5 people who I would want to send the alert too on their cell phones. Can I create a group alias like IT-NOC that would have 5 cell phone numbers to alert to?

-----Original Message----- From: Josh Luthman [mailto:josh at imaginenetworksllc.com<josh at imaginenetworksllc.com> ] Sent: Thursday, April 10, 2008 9:09 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?

On 4/10/08, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

...
Thanks, I was actually after the smsplus.sh part, hadn't bothered to check deadcat, I should have done that. Ben posted the smsplus.sh, so between the two I think I am good to go.

I believe I can setup macros with the hobbit-alerts.cfg file too. Can you set up an alias group so that you can send SMS alerts to multiple cell phones, i.e. say you want to send it out to 5 phones at once?

Thanks, Taylor

From: Josh Luthman [mailto:josh at imaginenetworksllc.com<josh at imaginenetworksllc.com> ] Sent: Thursday, April 10, 2008 4:28 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.com DURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

Campbell's Germany GmbH Registergericht Luebeck • Reg. Nr. HRB 4082 Geschaeftsfuehrer: Joseph B. Folds III

Geschaeftssitz: Geniner Strasse 88 - 100 23560 Luebeck Deutschland

This e-mail and any files transmitted with it may contain confidential information and is intended solely for use by the individual to whom it is addressed. If you received this e-mail in error, please notify the sender, do not disclose its contents to others and delete it from your system.

-- Tel: 0400 466 952 Fax: 0433 123 226 email: philwild at gmail.com

josh＠imaginenetworksllc.com

4:38 p.m.

New subject: [hobbit] sms alert sample script - good solution?

There are only two and a half of us getting alerts.

The first is a simple email to members of support. Not very exciting.

Then the two of us that need to be on top of things have Blackberries (or Blackberrys - not sure since it's a pronoun). We both check the mobile view from time to time and of course get the email alerts, but we also send an email to txt.att.comfor any major issues (server related, backbone related - none of those customer outages that happen every day). I can't say I have ever had a problem with this, but along side that I can't say I get major outage SMS emails too often.

Josh

On Fri, Apr 11, 2008 at 12:26 PM, Phil Wild <philwild at gmail.com> wrote:

...

Hi Oliver,

Whoops! , I just reread your message and understand your comment better now - when I first read it I didn't realise you were making comment on a solution where someone was emailing an sms through a mail gateway rather than an direct sms based soln.

Sorry

Phil

2008/4/12 Phil Wild <philwild at gmail.com>:

Hi Oliver,

...
Have a good read of the man pages around hobbit-alert. You do not need to involve email when sending messages at all and probably the most reliable method is with an attached GSM modem. It is much faster than analogue dialing a messaging provider.

We use two gsm modems attached to two independent hobbit servers in two data centres connected to two different mobile providers. We have hobbit monitoring the messaging queues and have failover in place, if a message fails to get out via one provider after a number of retries, it is transferred to the other server.

We have also planned to set up a ping test via sms where one modem sms's the other but it has fallen off the bottom of our todo list as the current configuration has proven to be very stable...

It would be nice though if the modem hardware was more stable, regular restarts when they hang (wavenet modems). Can't say other brands are better and the monitoring and scripting has made them reliable enough so that we don't need to replace them and start again...

Your carrier may also be able to provide a status message feature where you receive back an sms once your message has entered the recipients phone (extra messaging cost and no guarantee they will read it of course but then that is what escalation is for). I am sure it would be possible to script a confirmation check and retry on the other network if you really wanted to guarantee the message got to the phone...

Cheers

Phil

2008/4/11 Oliver Grube <oliver_grube at campbellsoup.com>:

Hello,

...
this is just my opinion and something to thought about...

I have read about SMS alerting here. I think, from a reliability point of view, this kind of alerting, is not stable enough. Your designs are based on sending an eMail to an SMS sending system. A simple question: How do you get alerts for your eMail system? We have implemented this functionality with a simple modem attached to the Hobbit system and we dial the SMS provider directly. I think, that this is a more reliable solution, if you want to do SMS Alerting.

Another option is to give the important guys Blackberry or similar devices and let them read the alert via eMail. Advantage: they can access internal hobbit systems directly and confirm alerts...

As I said... just some thoughts...

mit freundlichen Grüßen - Best regards Hälsningar - Met vriendelijke groeten Sincères salutations

Oliver Grube EU Security&Controls Manager

[image: Inactive hide details for "Benjamin P. August" <baugust at stanford.edu>]"Benjamin P. August" <baugust at stanford.edu>
*"Benjamin P. August" &lt;baugust at stanford.edu>*

        2008-04-11 17:44
        Please respond to
        hobbit at hswn.dk
To

hobbit at hswn.dk cc

Subject

RE: [hobbit] sms alert sample script Yes, that's what we did.

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED

-- --Ben Benjamin P. August System Administrator - VPUE Stanford University

Quoting Taylor Lewick <tlewick at tradebotsystems.com>:

...
I mean, we have a staff of 5 people who I would want to send the alert too on their cell phones. Can I create a group alias like IT-NOC that would have 5 cell phone numbers to alert to?

-----Original Message----- From: Josh Luthman [mailto:josh at imaginenetworksllc.com<josh at imaginenetworksllc.com> ] Sent: Thursday, April 10, 2008 9:09 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?

On 4/10/08, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

...
Thanks, I was actually after the smsplus.sh part, hadn't bothered to check deadcat, I should have done that. Ben posted the smsplus.sh, so between the two I think I am good to go.

I believe I can setup macros with the hobbit-alerts.cfg file too. Can you set up an alias group so that you can send SMS alerts to multiple cell phones, i.e. say you want to send it out to 5 phones at once?

Thanks, Taylor

From: Josh Luthman [mailto:josh at imaginenetworksllc.com<josh at imaginenetworksllc.com> ] Sent: Thursday, April 10, 2008 4:28 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.com DURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

Campbell's Germany GmbH Registergericht Luebeck • Reg. Nr. HRB 4082 Geschaeftsfuehrer: Joseph B. Folds III

Geschaeftssitz: Geniner Strasse 88 - 100 23560 Luebeck Deutschland

This e-mail and any files transmitted with it may contain confidential information and is intended solely for use by the individual to whom it is addressed. If you received this e-mail in error, please notify the sender, do not disclose its contents to others and delete it from your system.
-- Tel: 0400 466 952 Fax: 0433 123 226 email: philwild at gmail.com

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

ralphmitchell＠gmail.com

4:47 p.m.

New subject: [hobbit] sms alert sample script - good solution?

On Fri, Apr 11, 2008 at 11:26 AM, Phil Wild <philwild at gmail.com> wrote:

...

Hi Oliver,

Whoops! , I just reread your message and understand your comment better now - when I first read it I didn't realise you were making comment on a solution where someone was emailing an sms through a mail gateway rather than an direct sms based soln.

I think your comments are still valid - sending SMS directly from your Hobbit server would work even if your building services were completely cut off, provided the machine had at least a couple of minutes runtime on a UPS.

I'm thinking about rolling my own home alarm system, and if I can work it into the budget for it I may include one of these bad boys:

http://www.gm862.com/en/products/gsm-gprs.php?p_id=12&p_ac=show&p=4

I can add another phone to my family plan for $10/mo and not have to rely on the phone/DSL to get alerts out.

Ralph Mitchell

gumby3203＠gmail.com

5:19 p.m.

New subject: [hobbit] sms alert sample script - good solution?

The smsplus script sends SMS-style alerts via email. Yes, this isn't the most reliable system (e.g. what if the email system isn't working), but for us it works. We have Hobbit paging the oncall people, but we also have an operations group that monitors the Hobbit webpage 24x7. In the event that our email system has failed, we will eventually get called by the operations group, and so the method we are using is fail-safe.

There shouldn't be any reason why the smsplus script couldn't be modified to make use of an attached modem, instead of email. In fact, those without some sort of fail-safe system _should_ modify the script as appropriate (unless of course it isn't that critical of an issue).

On Fri, Apr 11, 2008 at 12:26 PM, Phil Wild <philwild at gmail.com> wrote:

...

Hi Oliver,

Whoops! , I just reread your message and understand your comment better now - when I first read it I didn't realise you were making comment on a solution where someone was emailing an sms through a mail gateway rather than an direct sms based soln.

Sorry

Phil

2008/4/12 Phil Wild <philwild at gmail.com>:

Hi Oliver,

...
Have a good read of the man pages around hobbit-alert. You do not need to involve email when sending messages at all and probably the most reliable method is with an attached GSM modem. It is much faster than analogue dialing a messaging provider.

We use two gsm modems attached to two independent hobbit servers in two data centres connected to two different mobile providers. We have hobbit monitoring the messaging queues and have failover in place, if a message fails to get out via one provider after a number of retries, it is transferred to the other server.

We have also planned to set up a ping test via sms where one modem sms's the other but it has fallen off the bottom of our todo list as the current configuration has proven to be very stable...

It would be nice though if the modem hardware was more stable, regular restarts when they hang (wavenet modems). Can't say other brands are better and the monitoring and scripting has made them reliable enough so that we don't need to replace them and start again...

Your carrier may also be able to provide a status message feature where you receive back an sms once your message has entered the recipients phone (extra messaging cost and no guarantee they will read it of course but then that is what escalation is for). I am sure it would be possible to script a confirmation check and retry on the other network if you really wanted to guarantee the message got to the phone...

Cheers

Phil

2008/4/11 Oliver Grube <oliver_grube at campbellsoup.com>:

Hello,

...
this is just my opinion and something to thought about...

I have read about SMS alerting here. I think, from a reliability point of view, this kind of alerting, is not stable enough. Your designs are based on sending an eMail to an SMS sending system. A simple question: How do you get alerts for your eMail system? We have implemented this functionality with a simple modem attached to the Hobbit system and we dial the SMS provider directly. I think, that this is a more reliable solution, if you want to do SMS Alerting.

Another option is to give the important guys Blackberry or similar devices and let them read the alert via eMail. Advantage: they can access internal hobbit systems directly and confirm alerts...

As I said... just some thoughts...

mit freundlichen Grüßen - Best regards Hälsningar - Met vriendelijke groeten Sincères salutations

Oliver Grube EU Security&Controls Manager

[image: Inactive hide details for "Benjamin P. August" <baugust at stanford.edu>]"Benjamin P. August" <baugust at stanford.edu>
*"Benjamin P. August" &lt;baugust at stanford.edu>*

        2008-04-11 17:44
        Please respond to
        hobbit at hswn.dk
To

hobbit at hswn.dk cc

Subject

RE: [hobbit] sms alert sample script Yes, that's what we did.

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED

-- --Ben Benjamin P. August System Administrator - VPUE Stanford University

Quoting Taylor Lewick <tlewick at tradebotsystems.com>:

...
I mean, we have a staff of 5 people who I would want to send the alert too on their cell phones. Can I create a group alias like IT-NOC that would have 5 cell phone numbers to alert to?

-----Original Message----- From: Josh Luthman [mailto:josh at imaginenetworksllc.com<josh at imaginenetworksllc.com> ] Sent: Thursday, April 10, 2008 9:09 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?

On 4/10/08, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

...
Thanks, I was actually after the smsplus.sh part, hadn't bothered to check deadcat, I should have done that. Ben posted the smsplus.sh, so between the two I think I am good to go.

I believe I can setup macros with the hobbit-alerts.cfg file too. Can you set up an alias group so that you can send SMS alerts to multiple cell phones, i.e. say you want to send it out to 5 phones at once?

Thanks, Taylor

From: Josh Luthman [mailto:josh at imaginenetworksllc.com<josh at imaginenetworksllc.com> ] Sent: Thursday, April 10, 2008 4:28 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script

HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.com DURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:

Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.

Is anyone creating aliases for phone numbers?

Thanks,

Taylor

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk

Campbell's Germany GmbH Registergericht Luebeck • Reg. Nr. HRB 4082 Geschaeftsfuehrer: Joseph B. Folds III

Geschaeftssitz: Geniner Strasse 88 - 100 23560 Luebeck Deutschland

This e-mail and any files transmitted with it may contain confidential information and is intended solely for use by the individual to whom it is addressed. If you received this e-mail in error, please notify the sender, do not disclose its contents to others and delete it from your system.
-- Tel: 0400 466 952 Fax: 0433 123 226 email: philwild at gmail.com

oliver_grube＠campbellsoup.com

9:16 p.m.

New subject: [hobbit] sms alert sample script - good solution?

Hi all,

nice to read your opinions here. I just raised some thoughts about sending perhaps critical alerts via eMail to an external SMS provider... ;-) Phil, you are totally right... Now, when you say this, I remember, that we also have reached the age of GSM Modems and no longer relay on the analogue ones... I have setup this kind of redundant alerting (like you describe) for a big Datacenter (with the slow BigBrother) in y2k and at this time, the analogue/ISDN modems were the best choice. I also agree to all the arguments raised by all others commenting my eMail. Sending SMS via eMail might be sufficient enough. My intention was only to show, that there are reasons why this should not be accepted as a reliable alerting path. And, of course, even GSM Networks could fail...

mit freundlichen Grüßen - Best regards Hälsningar - Met vriendelijke groeten Sincères salutations

Oliver Grube EU Security&Controls Manager

         "Phil Wild"                                                   
         &lt;philwild at gmail.c                                             
         om>                                                        To 
                                   hobbit at hswn.dk                      
         2008-04-11 18:26                                           cc 
                                                                       
                                                               Subject 
         Please respond to         Re: [hobbit] sms alert sample       
          hobbit at hswn.dk           script - good solution?

Hi Oliver,

Whoops! , I just reread your message and understand your comment better now

when I first read it I didn't realise you were making comment on a solution where someone was emailing an sms through a mail gateway rather than an direct sms based soln.

Sorry

Phil

2008/4/12 Phil Wild <philwild at gmail.com>: Hi Oliver,

  Have a good read of the man pages around hobbit-alert. You do not
  need to involve email when sending messages at all and probably the
  most reliable method is with an attached GSM modem. It is much faster
  than analogue dialing a messaging provider.

  We use two gsm modems attached to two independent hobbit servers in
  two data centres connected to two different mobile providers. We have
  hobbit monitoring the messaging queues and have failover in place, if
  a message fails to get out via one provider after a number of
  retries, it is transferred to the other server.

  We have also planned to set up a ping test via sms where one modem
  sms's the other but it has fallen off the bottom of our todo list as
  the current configuration has proven to be very stable...

  It would be nice though if the modem hardware was more stable,
  regular restarts when they hang (wavenet modems). Can't say other
  brands are better and the monitoring and scripting has made them
  reliable enough so that we don't need to replace them and start
  again...

  Your carrier may also be able to provide a status message feature
  where you receive back an sms once your message has entered the
  recipients phone (extra messaging cost and no guarantee they will
  read it of course but then that is what escalation is for). I am sure
  it would be possible to script a confirmation check and retry on the
  other network if you really wanted to guarantee the message got to
  the phone...

  Cheers

  Phil

  2008/4/11 Oliver Grube &lt;oliver_grube at campbellsoup.com>:



        Hello,

        this is just my opinion and something to thought about...

        I have read about SMS alerting here. I think, from a
        reliability point of view, this kind of alerting, is not stable
        enough.
        Your designs are based on sending an eMail to an SMS sending
        system.
        A simple question: How do you get alerts for your eMail system?
        We have implemented this functionality with a simple modem
        attached to the Hobbit system and we dial the SMS provider
        directly.
        I think, that this is a more reliable solution, if you want to
        do SMS Alerting.

        Another option is to give the important guys Blackberry or
        similar devices and let them read the alert via eMail.
        Advantage: they can access internal hobbit systems directly and
        confirm alerts...

        As I said... just some thoughts...

        mit freundlichen Grüßen - Best regards
        Hälsningar - Met vriendelijke groeten
        Sincères salutations

        Oliver Grube
        EU Security&Controls Manager


        Inactive hide details for "Benjamin P. August"
        &lt;baugust at stanford.edu>"Benjamin P. August" &lt;
        baugust at stanford.edu>

-- Tel: 0400 466 952 Fax: 0433 123 226 email: philwild at gmail.com Campbells Germany GmbH Registergericht Luebeck Reg. Nr. HRB 4082 Geschaeftsfuehrer: Joseph B. Folds III

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7 participants

participants (7)

baugust＠stanford.edu
gumby3203＠gmail.com
josh＠imaginenetworksllc.com
oliver_grube＠campbellsoup.com
philwild＠gmail.com
ralphmitchell＠gmail.com
tlewick＠tradebotsystems.com

sms alert sample script

tlewick＠tradebotsystems.com

josh＠imaginenetworksllc.com

baugust＠stanford.edu

CODE:

subject="!HB ${ACKCODE}"

tlewick＠tradebotsystems.com

CODE:

subject="!HB ${ACKCODE}"

baugust＠stanford.edu

CODE:

subject="!HB ${ACKCODE}"

tlewick＠tradebotsystems.com

josh＠imaginenetworksllc.com

tlewick＠tradebotsystems.com

baugust＠stanford.edu

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED

oliver_grube＠campbellsoup.com

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED

baugust＠stanford.edu

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED

philwild＠gmail.com

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED

philwild＠gmail.com

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED

josh＠imaginenetworksllc.com

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED

ralphmitchell＠gmail.com

gumby3203＠gmail.com

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED

oliver_grube＠campbellsoup.com

tags

participants (7)

----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh
[comma-separated list of SMS email addresses] DURATION>6 REPEAT=120
RECOVERED