Hi Oliver,
Whoops! , I just reread your message and understand your comment better now
- when I first read it I didn't realise you were making comment on a solution where someone was emailing an sms through a mail gateway rather than an direct sms based soln.
Sorry
Phil
2008/4/12 Phil Wild <philwild at gmail.com>:
Hi Oliver,
Have a good read of the man pages around hobbit-alert. You do not need to involve email when sending messages at all and probably the most reliable method is with an attached GSM modem. It is much faster than analogue dialing a messaging provider.
We use two gsm modems attached to two independent hobbit servers in two data centres connected to two different mobile providers. We have hobbit monitoring the messaging queues and have failover in place, if a message fails to get out via one provider after a number of retries, it is transferred to the other server.
We have also planned to set up a ping test via sms where one modem sms's the other but it has fallen off the bottom of our todo list as the current configuration has proven to be very stable...
It would be nice though if the modem hardware was more stable, regular restarts when they hang (wavenet modems). Can't say other brands are better and the monitoring and scripting has made them reliable enough so that we don't need to replace them and start again...
Your carrier may also be able to provide a status message feature where you receive back an sms once your message has entered the recipients phone (extra messaging cost and no guarantee they will read it of course but then that is what escalation is for). I am sure it would be possible to script a confirmation check and retry on the other network if you really wanted to guarantee the message got to the phone...
Cheers
Phil
2008/4/11 Oliver Grube <oliver_grube at campbellsoup.com>:
Hello,
this is just my opinion and something to thought about...
I have read about SMS alerting here. I think, from a reliability point of view, this kind of alerting, is not stable enough. Your designs are based on sending an eMail to an SMS sending system. A simple question: How do you get alerts for your eMail system? We have implemented this functionality with a simple modem attached to the Hobbit system and we dial the SMS provider directly. I think, that this is a more reliable solution, if you want to do SMS Alerting.
Another option is to give the important guys Blackberry or similar devices and let them read the alert via eMail. Advantage: they can access internal hobbit systems directly and confirm alerts...
As I said... just some thoughts...
mit freundlichen Grüßen - Best regards Hälsningar - Met vriendelijke groeten Sincères salutations
Oliver Grube EU Security&Controls Manager
[image: Inactive hide details for "Benjamin P. August" <baugust at stanford.edu>]"Benjamin P. August" <baugust at stanford.edu>
*"Benjamin P. August" <baugust at stanford.edu>* 2008-04-11 17:44 Please respond to hobbit at hswn.dkTo
hobbit at hswn.dk cc
Subject
RE: [hobbit] sms alert sample script Yes, that's what we did.
----from hobbit-alerts.cfg---- $SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh [comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 RECOVERED
-- --Ben Benjamin P. August System Administrator - VPUE Stanford University
Quoting Taylor Lewick <tlewick at tradebotsystems.com>:
I mean, we have a staff of 5 people who I would want to send the alert too on their cell phones. Can I create a group alias like IT-NOC that would have 5 cell phone numbers to alert to?
-----Original Message----- From: Josh Luthman [mailto:josh at imaginenetworksllc.com<josh at imaginenetworksllc.com> ] Sent: Thursday, April 10, 2008 9:09 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script
5 lines or an alias?
On 4/10/08, Taylor Lewick <tlewick at tradebotsystems.com> wrote:
Thanks, I was actually after the smsplus.sh part, hadn't bothered to check deadcat, I should have done that. Ben posted the smsplus.sh, so between the two I think I am good to go.
I believe I can setup macros with the hobbit-alerts.cfg file too. Can you set up an alias group so that you can send SMS alerts to multiple cell phones, i.e. say you want to send it out to 5 phones at once?
Thanks, Taylor
From: Josh Luthman [mailto:josh at imaginenetworksllc.com<josh at imaginenetworksllc.com> ] Sent: Thursday, April 10, 2008 4:28 PM To: hobbit at hswn.dk Subject: Re: [hobbit] sms alert sample script
HOST=* MAIL josh at imaginenetworksllc.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS #SCRIPT /home/hobbituser/server/ext/smsplus.sh josh at imaginenetworksllc.com DURATION>15m #4sms#MAIL 9371231234 at txt.att.com COLOR=RED DURATION>15m REPEAT=60 RECOVERED FORMAT=SMS
This what you're after?
On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <tlewick at tradebotsystems.com> wrote:
Can someone provide a sample script they are using to send out SMS alerts via hobbit. If you are using add-on tools to do this please provide which tools you are using.
Is anyone creating aliases for phone numbers?
Thanks,
Taylor
-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer
-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer
To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk
To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk
To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk
Campbell's Germany GmbH Registergericht Luebeck • Reg. Nr. HRB 4082 Geschaeftsfuehrer: Joseph B. Folds III
Geschaeftssitz: Geniner Strasse 88 - 100 23560 Luebeck Deutschland
This e-mail and any files transmitted with it may contain confidential information and is intended solely for use by the individual to whom it is addressed. If you received this e-mail in error, please notify the sender, do not disclose its contents to others and delete it from your system.
-- Tel: 0400 466 952 Fax: 0433 123 226 email: philwild at gmail.com