On Thursday, 23 June 2011 09:09:40 Katragadda, Srinivas wrote:
The same template is in use for several thousands of network devices and servers.
You should not be using the same template for network devices and servers ... they all support different MIBs/OIDs.
Will explain issue in detail.
We have planned to monitor the H/W of the servers, configured correct community string, and configured the SNMP service on the servers. And we have installed the appropriate agents software like DELL OPEN MANAGE,HP INSIGHT MANAGER and IBM DIRECTOR PLATFORM.
These are working fine for few servers, and majority of them are not working. All the servers are windows 2003 boxes.
Bad thing is that, we are not getting any errors, other than repeatedly missing " the primary OID".
But, in this case, you would definitely get more useful information in the log file if you increased the verbosity, which would help to identify the problem.
For example, on problem experienced with the compaq-server template is that the SNMP table is incomplete in the case of no hot spare being configured on the server, which means some requests fail, and devmon determines that the host is not responding correctly, and all the other tests go 'clear'. This can be worked around by using the compaq-servernohspare template, but is (I think) fixed better in the current svn version (where "failed" OIDs which returned no error message are not treated as failures).
But, you really seem to not want to help us to address your problem. After two requests from me to provide the log files after increasing the verbosity, for the models which are giving problems, which templates you are using on these hosts, you have failed to provide this information.
I can only assume you aren't really committed to resolving this.
Regards, Buchan