We are monitoring about Windows 2003, 340+ servers using the Xymon. We have various models like of IBM,HP and DELL. We have installed the respective client packages like IBM Director, HP Insight and DELL Open Manage agents on the client side. We have configured appropriate community strings. Out of which very few of them we are able to get the status. Majority of the servers were not able to do the hardware monitoring.
Checked the SNMP configuration at the client side several times, did not find any issue with it.
We have opened all the required ports for this one.
Can any of you help to get the light of this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
Have you tried manually "snmpwalking" the hosts from your Xymon server ?
I'd first verify you can snmpwalk each device (or at least one of each type) from your server via shell doing: snmpwalk <-v2c or -v1> -c <comm string> host
If that's all good, then you probably just have devmon templates to tweak or make.
Ken Connell Intermediate Network Engineer Computer & Communication Services Ryerson University 350 Victoria St RM AB50 Toronto, Ont M5B 2K3 416-979-5000 x6709
-----Original Message----- From: "Katragadda, Srinivas" <Srinivas.Katragadda at in.unisys.com> Sender: xymon-bounces at xymon.com Date: Fri, 17 Jun 2011 22:45:21 To: xymon at xymon.com<xymon at xymon.com> Subject: [Xymon] Issue with the hardware monitoring.
We are monitoring about Windows 2003, 340+ servers using the Xymon. We have various models like of IBM,HP and DELL. We have installed the respective client packages like IBM Director, HP Insight and DELL Open Manage agents on the client side. We have configured appropriate community strings. Out of which very few of them we are able to get the status. Majority of the servers were not able to do the hardware monitoring.
Checked the SNMP configuration at the client side several times, did not find any issue with it.
We have opened all the required ports for this one.
Can any of you help to get the light of this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
All these are Windows 2003 boxes. Can these be run on windows boxes?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: kconnell at ryerson.ca [mailto:kconnell at ryerson.ca] Sent: Friday, June 17, 2011 6:59 PM To: Katragadda, Srinivas; xymon-bounces at xymon.com; Xymon Email List Subject: Re: [Xymon] Issue with the hardware monitoring.
Have you tried manually "snmpwalking" the hosts from your Xymon server ?
I'd first verify you can snmpwalk each device (or at least one of each type) from your server via shell doing: snmpwalk <-v2c or -v1> -c <comm string> host
If that's all good, then you probably just have devmon templates to tweak or make.
Ken Connell Intermediate Network Engineer Computer & Communication Services Ryerson University 350 Victoria St RM AB50 Toronto, Ont M5B 2K3 416-979-5000 x6709
-----Original Message----- From: "Katragadda, Srinivas" <Srinivas.Katragadda at in.unisys.com> Sender: xymon-bounces at xymon.com Date: Fri, 17 Jun 2011 22:45:21 To: xymon at xymon.com<xymon at xymon.com> Subject: [Xymon] Issue with the hardware monitoring.
We are monitoring about Windows 2003, 340+ servers using the Xymon. We have various models like of IBM,HP and DELL. We have installed the respective client packages like IBM Director, HP Insight and DELL Open Manage agents on the client side. We have configured appropriate community strings. Out of which very few of them we are able to get the status. Majority of the servers were not able to do the hardware monitoring.
Checked the SNMP configuration at the client side several times, did not find any issue with it.
We have opened all the required ports for this one.
Can any of you help to get the light of this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
As far as hosts are concerned, it doesn't mater what it is as long as it has some sort of snmp daemon or server running on it that answers snmp polls and that your community strings are correct and there is access.
Xymon will be happy if a devmon template exists for the device being polled, then use details from that host template to get what you've asked for within the oid files.
If no template is found, devmon won't poll for details and report back to xymon. It does not imply that snmp traffic or polls to the host don't work.
Your xymon server is on a linux box I assume ? Troubleshoot from there polling some hosts manually. If that's not doable, then find a snmp tool that works on windows that does snmpwalks or polls and have that on the same network as the xymon server.
Ken Connell Intermediate Network Engineer Computer & Communication Services Ryerson University 350 Victoria St RM AB50 Toronto, Ont M5B 2K3 416-979-5000 x6709
-----Original Message----- From: "Katragadda, Srinivas" <Srinivas.Katragadda at in.unisys.com> Date: Fri, 17 Jun 2011 23:33:07 To: kconnell at ryerson.ca<kconnell at ryerson.ca>; xymon-bounces at xymon.com<xymon-bounces at xymon.com>; Xymon Email List<xymon at xymon.com> Subject: RE: [Xymon] Issue with the hardware monitoring.
All these are Windows 2003 boxes. Can these be run on windows boxes?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: kconnell at ryerson.ca [mailto:kconnell at ryerson.ca] Sent: Friday, June 17, 2011 6:59 PM To: Katragadda, Srinivas; xymon-bounces at xymon.com; Xymon Email List Subject: Re: [Xymon] Issue with the hardware monitoring.
Have you tried manually "snmpwalking" the hosts from your Xymon server ?
I'd first verify you can snmpwalk each device (or at least one of each type) from your server via shell doing: snmpwalk <-v2c or -v1> -c <comm string> host
If that's all good, then you probably just have devmon templates to tweak or make.
Ken Connell Intermediate Network Engineer Computer & Communication Services Ryerson University 350 Victoria St RM AB50 Toronto, Ont M5B 2K3 416-979-5000 x6709
-----Original Message----- From: "Katragadda, Srinivas" <Srinivas.Katragadda at in.unisys.com> Sender: xymon-bounces at xymon.com Date: Fri, 17 Jun 2011 22:45:21 To: xymon at xymon.com<xymon at xymon.com> Subject: [Xymon] Issue with the hardware monitoring.
We are monitoring about Windows 2003, 340+ servers using the Xymon. We have various models like of IBM,HP and DELL. We have installed the respective client packages like IBM Director, HP Insight and DELL Open Manage agents on the client side. We have configured appropriate community strings. Out of which very few of them we are able to get the status. Majority of the servers were not able to do the hardware monitoring.
Checked the SNMP configuration at the client side several times, did not find any issue with it.
We have opened all the required ports for this one.
Can any of you help to get the light of this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
Has the devmon --readbbhosts command run after adding these servers to your bb-hosts file? If not, Devmon will not see the new servers to poll them. Also, make sure the servers are returning the proper string to match Devmon to a template. You might have to add the MODEL option in to your bb-hosts file for servers which are not matching on their own.
......Bruce
Bruce White Senior Enterprise Systems Engineer | Phone: 1-630-671-5169 | Fax: 630-893-1648 | bewhite at fellowes.com | http://www.fellowes.com/ Disclaimer: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. Fellowes, Inc. -----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of kconnell at ryerson.ca Sent: Friday, June 17, 2011 9:10 AM To: Katragadda, Srinivas; xymon-bounces at xymon.com; Xymon Email List Subject: Re: [Xymon] Issue with the hardware monitoring.
As far as hosts are concerned, it doesn't mater what it is as long as it has some sort of snmp daemon or server running on it that answers snmp polls and that your community strings are correct and there is access.
Xymon will be happy if a devmon template exists for the device being polled, then use details from that host template to get what you've asked for within the oid files.
If no template is found, devmon won't poll for details and report back to xymon. It does not imply that snmp traffic or polls to the host don't work.
Your xymon server is on a linux box I assume ? Troubleshoot from there polling some hosts manually. If that's not doable, then find a snmp tool that works on windows that does snmpwalks or polls and have that on the same network as the xymon server.
Ken Connell Intermediate Network Engineer Computer & Communication Services Ryerson University 350 Victoria St RM AB50 Toronto, Ont M5B 2K3 416-979-5000 x6709
-----Original Message----- From: "Katragadda, Srinivas" <Srinivas.Katragadda at in.unisys.com> Date: Fri, 17 Jun 2011 23:33:07 To: kconnell at ryerson.ca<kconnell at ryerson.ca>; xymon-bounces at xymon.com<xymon-bounces at xymon.com>; Xymon Email List<xymon at xymon.com> Subject: RE: [Xymon] Issue with the hardware monitoring.
All these are Windows 2003 boxes. Can these be run on windows boxes?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: kconnell at ryerson.ca [mailto:kconnell at ryerson.ca] Sent: Friday, June 17, 2011 6:59 PM To: Katragadda, Srinivas; xymon-bounces at xymon.com; Xymon Email List Subject: Re: [Xymon] Issue with the hardware monitoring.
Have you tried manually "snmpwalking" the hosts from your Xymon server ?
I'd first verify you can snmpwalk each device (or at least one of each type) from your server via shell doing: snmpwalk <-v2c or -v1> -c <comm string> host
If that's all good, then you probably just have devmon templates to tweak or make.
Ken Connell Intermediate Network Engineer Computer & Communication Services Ryerson University 350 Victoria St RM AB50 Toronto, Ont M5B 2K3 416-979-5000 x6709
-----Original Message----- From: "Katragadda, Srinivas" <Srinivas.Katragadda at in.unisys.com> Sender: xymon-bounces at xymon.com Date: Fri, 17 Jun 2011 22:45:21 To: xymon at xymon.com<xymon at xymon.com> Subject: [Xymon] Issue with the hardware monitoring.
We are monitoring about Windows 2003, 340+ servers using the Xymon. We have various models like of IBM,HP and DELL. We have installed the respective client packages like IBM Director, HP Insight and DELL Open Manage agents on the client side. We have configured appropriate community strings. Out of which very few of them we are able to get the status. Majority of the servers were not able to do the hardware monitoring.
Checked the SNMP configuration at the client side several times, did not find any issue with it.
We have opened all the required ports for this one.
Can any of you help to get the light of this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
Thanks lot for your reply.
Our problem here is as follows. I will provide details steps for the same.
We are monitoring Windows 2003 servers using the Xymon monitoring. We were able to monitor everything. Except the Hardware monitoring of IBM boxes, which are consists of 10 different models. To have hardware monitoring in place, we have installed IBM Director Platform agent and configured the SNMP. And the Xymon collector is on linux platform.
We have total of 340 servers
Among the 340 servers, very few of them work fine. But, remaining servers had problem of monitoring the hardware devices.
We have checked the configuration of SNMP from the client side, it looks just fine. We have configured right community strings etc.
Despite of all this efforts, we were still not able to resolve the issue.
Since hardware monitoring is very critical, Can you please help to throw some light of this issue.
Your help is highly appreciated.
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: kconnell at ryerson.ca [mailto:kconnell at ryerson.ca] Sent: Friday, June 17, 2011 7:40 PM To: Katragadda, Srinivas; xymon-bounces at xymon.com; Xymon Email List Subject: Re: [Xymon] Issue with the hardware monitoring.
As far as hosts are concerned, it doesn't mater what it is as long as it has some sort of snmp daemon or server running on it that answers snmp polls and that your community strings are correct and there is access.
Xymon will be happy if a devmon template exists for the device being polled, then use details from that host template to get what you've asked for within the oid files.
If no template is found, devmon won't poll for details and report back to xymon. It does not imply that snmp traffic or polls to the host don't work.
Your xymon server is on a linux box I assume ? Troubleshoot from there polling some hosts manually. If that's not doable, then find a snmp tool that works on windows that does snmpwalks or polls and have that on the same network as the xymon server.
Ken Connell Intermediate Network Engineer Computer & Communication Services Ryerson University 350 Victoria St RM AB50 Toronto, Ont M5B 2K3 416-979-5000 x6709
-----Original Message----- From: "Katragadda, Srinivas" <Srinivas.Katragadda at in.unisys.com> Date: Fri, 17 Jun 2011 23:33:07 To: kconnell at ryerson.ca<kconnell at ryerson.ca>; xymon-bounces at xymon.com<xymon-bounces at xymon.com>; Xymon Email List<xymon at xymon.com> Subject: RE: [Xymon] Issue with the hardware monitoring.
All these are Windows 2003 boxes. Can these be run on windows boxes?
Thanks and Regards,
Srinivas | UGSI | Enerprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: kconnell at ryerson.ca [mailto:kconnell at ryerson.ca] Sent: Friday, June 17, 2011 6:59 PM To: Katragadda, Srinivas; xymon-bounces at xymon.com; Xymon Email List Subject: Re: [Xymon] Issue with the hardware monitoring.
Have you tried manually "snmpwalking" the hosts from your Xymon server ?
I'd first verify you can snmpwalk each device (or at least one of each type) from your server via shell doing: snmpwalk <-v2c or -v1> -c <comm string> host
If that's all good, then you probably just have devmon templates to tweak or make.
Ken Connell Intermediate Network Engineer Computer & Communication Services Ryerson University 350 Victoria St RM AB50 Toronto, Ont M5B 2K3 416-979-5000 x6709
-----Original Message----- From: "Katragadda, Srinivas" <Srinivas.Katragadda at in.unisys.com> Sender: xymon-bounces at xymon.com Date: Fri, 17 Jun 2011 22:45:21 To: xymon at xymon.com<xymon at xymon.com> Subject: [Xymon] Issue with the hardware monitoring.
We are monitoring about Windows 2003, 340+ servers using the Xymon. We have various models like of IBM,HP and DELL. We have installed the respective client packages like IBM Director, HP Insight and DELL Open Manage agents on the client side. We have configured appropriate community strings. Out of which very few of them we are able to get the status. Majority of the servers were not able to do the hardware monitoring.
Checked the SNMP configuration at the client side several times, did not find any issue with it.
We have opened all the required ports for this one.
Can any of you help to get the light of this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
On Friday, 17 June 2011 14:45:21 Katragadda, Srinivas wrote:
We are monitoring about Windows 2003, 340+ servers using the Xymon. We have various models like of IBM,HP and DELL. We have installed the respective client packages like IBM Director, HP Insight and DELL Open Manage agents on the client side. We have configured appropriate community strings. Out of which very few of them we are able to get the status.
How were you trying to get "the status"?
Majority of the servers were not able to do the hardware monitoring.
I use devmon for snmp polling for Xymon, and all the Dell (up to e.g. 1750 - we stopped buying Dell after we bought the 1750s) and HP servers (up to ProLiant generation 5 boxes, e.g. DL380G5) we have are monitored adequately with the existing devmon templates.
Regards, Buchan
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
[cid:image001.jpg at 01CC2F76.B8475230]
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Monday, June 20, 2011 6:15 PM To: xymon at xymon.com Cc: Katragadda, Srinivas Subject: Re: [Xymon] Issue with the hardware monitoring.
On Friday, 17 June 2011 14:45:21 Katragadda, Srinivas wrote:
We are monitoring about Windows 2003, 340+ servers using the Xymon. We have
various models like of IBM,HP and DELL. We have installed the respective
client packages like IBM Director, HP Insight and DELL Open Manage agents
on the client side. We have configured appropriate community strings.
Out of which very few of them we are able to get the status.
How were you trying to get "the status"?
Majority of
the servers were not able to do the hardware monitoring.
I use devmon for snmp polling for Xymon, and all the Dell (up to e.g. 1750 -
we stopped buying Dell after we bought the 1750s) and HP servers (up to
ProLiant generation 5 boxes, e.g. DL380G5) we have are monitored adequately
with the existing devmon templates.
Regards,
Buchan
You need to verify that the correct templates are used, and also manually check that the OIDs are working.
/Johan
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Katragadda, Srinivas Sent: den 20 juni 2011 14:50 To: Buchan Milne; xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
[cid:image001.jpg at 01CC2F61.C023DA10]
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com<mailto:srinivas.katragadda at in.unisys.com>
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Monday, June 20, 2011 6:15 PM To: xymon at xymon.com Cc: Katragadda, Srinivas Subject: Re: [Xymon] Issue with the hardware monitoring.
On Friday, 17 June 2011 14:45:21 Katragadda, Srinivas wrote:
We are monitoring about Windows 2003, 340+ servers using the Xymon. We have
various models like of IBM,HP and DELL. We have installed the respective
client packages like IBM Director, HP Insight and DELL Open Manage agents
on the client side. We have configured appropriate community strings.
Out of which very few of them we are able to get the status.
How were you trying to get "the status"?
Majority of
the servers were not able to do the hardware monitoring.
I use devmon for snmp polling for Xymon, and all the Dell (up to e.g. 1750 -
we stopped buying Dell after we bought the 1750s) and HP servers (up to
ProLiant generation 5 boxes, e.g. DL380G5) we have are monitored adequately
with the existing devmon templates.
Regards,
Buchan
Yes and Yes.
Thanks and Regards, Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com<mailto:srinivas.katragadda at in.unisys.com> No Defeat is final, Untill you stop trying.
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Johan Sjöberg Sent: Monday, June 20, 2011 7:20 PM To: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
You need to verify that the correct templates are used, and also manually check that the OIDs are working.
/Johan
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Katragadda, Srinivas Sent: den 20 juni 2011 14:50 To: Buchan Milne; xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
[cid:image001.jpg at 01CC2F7F.D6DB7380]
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com<mailto:srinivas.katragadda at in.unisys.com>
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Monday, June 20, 2011 6:15 PM To: xymon at xymon.com Cc: Katragadda, Srinivas Subject: Re: [Xymon] Issue with the hardware monitoring.
On Friday, 17 June 2011 14:45:21 Katragadda, Srinivas wrote:
We are monitoring about Windows 2003, 340+ servers using the Xymon. We have
various models like of IBM,HP and DELL. We have installed the respective
client packages like IBM Director, HP Insight and DELL Open Manage agents
on the client side. We have configured appropriate community strings.
Out of which very few of them we are able to get the status.
How were you trying to get "the status"?
Majority of
the servers were not able to do the hardware monitoring.
I use devmon for snmp polling for Xymon, and all the Dell (up to e.g. 1750 -
we stopped buying Dell after we bought the 1750s) and HP servers (up to
ProLiant generation 5 boxes, e.g. DL380G5) we have are monitored adequately
with the existing devmon templates.
Regards,
Buchan
Any error messages in the devmon log?
....Bruce
Bruce White Senior Enterprise Systems Engineer | Phone: 1-630-671-5169 | Fax: 630-893-1648 | bewhite at fellowes.com | http://www.fellowes.com/ Disclaimer: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. Fellowes, Inc.
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Katragadda, Srinivas Sent: Monday, June 20, 2011 8:56 AM To: Johan Sjöberg; xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
Yes and Yes.
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Johan Sjöberg Sent: Monday, June 20, 2011 7:20 PM To: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
You need to verify that the correct templates are used, and also manually check that the OIDs are working.
/Johan
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Katragadda, Srinivas Sent: den 20 juni 2011 14:50 To: Buchan Milne; xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Monday, June 20, 2011 6:15 PM To: xymon at xymon.com Cc: Katragadda, Srinivas Subject: Re: [Xymon] Issue with the hardware monitoring.
On Friday, 17 June 2011 14:45:21 Katragadda, Srinivas wrote:
We are monitoring about Windows 2003, 340+ servers using the Xymon. We have
various models like of IBM,HP and DELL. We have installed the respective
client packages like IBM Director, HP Insight and DELL Open Manage agents
on the client side. We have configured appropriate community strings.
Out of which very few of them we are able to get the status.
How were you trying to get "the status"?
Majority of
the servers were not able to do the hardware monitoring.
I use devmon for snmp polling for Xymon, and all the Dell (up to e.g. 1750 -
we stopped buying Dell after we bought the 1750s) and HP servers (up to
ProLiant generation 5 boxes, e.g. DL380G5) we have are monitored adequately
with the existing devmon templates.
Regards,
Buchan
And what does it say if you click one of the clear tests?
/Johan
From: White, Bruce [mailto:bewhite at fellowes.com] Sent: den 20 juni 2011 17:00 To: Katragadda, Srinivas; Johan Sjöberg; xymon at xymon.com Subject: RE: [Xymon] Issue with the hardware monitoring.
Any error messages in the devmon log?
….Bruce
Bruce White
Senior Enterprise Systems Engineer | Phone: 1-630-671-5169 | Fax: 630-893-1648 | bewhite at fellowes.com<mailto:bewhite at fellowes.com> | www.fellowes.com<http://www.fellowes.com/>
[cid:image002.jpg at 01CC2F81.C866D1D0]
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From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Katragadda, Srinivas Sent: Monday, June 20, 2011 8:56 AM To: Johan Sjöberg; xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
Yes and Yes.
Thanks and Regards, Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com<mailto:srinivas.katragadda at in.unisys.com> No Defeat is final, Untill you stop trying.
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Johan Sjöberg Sent: Monday, June 20, 2011 7:20 PM To: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
You need to verify that the correct templates are used, and also manually check that the OIDs are working.
/Johan
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Katragadda, Srinivas Sent: den 20 juni 2011 14:50 To: Buchan Milne; xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
[cid:image003.jpg at 01CC2F81.C866D1D0]
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com<mailto:srinivas.katragadda at in.unisys.com>
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Monday, June 20, 2011 6:15 PM To: xymon at xymon.com Cc: Katragadda, Srinivas Subject: Re: [Xymon] Issue with the hardware monitoring.
On Friday, 17 June 2011 14:45:21 Katragadda, Srinivas wrote:
We are monitoring about Windows 2003, 340+ servers using the Xymon. We have
various models like of IBM,HP and DELL. We have installed the respective
client packages like IBM Director, HP Insight and DELL Open Manage agents
on the client side. We have configured appropriate community strings.
Out of which very few of them we are able to get the status.
How were you trying to get "the status"?
Majority of
the servers were not able to do the hardware monitoring.
I use devmon for snmp polling for Xymon, and all the Dell (up to e.g. 1750 -
we stopped buying Dell after we bought the 1750s) and HP servers (up to
ProLiant generation 5 boxes, e.g. DL380G5) we have are monitored adequately
with the existing devmon templates.
Regards,
Buchan
On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
Please try and provide more detail than one answer to one question, otherwise this is going to take a week to try and resolve.
Please increase the verbosity for devmon, and post the relevant portions of the log (to the devmon mailing list).
Please also supply the hardware model, and the template in use, for the server in question.
Regards, Buchan
The server model is DELL POWER EDGE 1650. On which we have Windows2003 running.
I have installed the DELL OPEN MANAGE 6.2 windows hardware monitoring agent on the server.
Xymon collector is on Linux platform, where most of the network device hardware monitoring is happening fine.
I am herewith enclosing the snmpwalk details.
Can you please help how to resolve this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Tuesday, June 21, 2011 11:49 AM To: Katragadda, Srinivas Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
Please try and provide more detail than one answer to one question, otherwise this is going to take a week to try and resolve.
Please increase the verbosity for devmon, and post the relevant portions of the log (to the devmon mailing list).
Please also supply the hardware model, and the template in use, for the server in question.
Regards, Buchan
It would be a lot easier if you just told us the message from devmon. What does it say when you click the clear status? Does it say that some OID is missing? Are there any errors in the devmon log file? Have you made this template yourself? As far as I know, there is no "health" test in the Dell template included with devmon.
/Johan
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Katragadda, Srinivas Sent: den 22 juni 2011 14:42 To: Buchan Milne Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
The server model is DELL POWER EDGE 1650. On which we have Windows2003 running.
I have installed the DELL OPEN MANAGE 6.2 windows hardware monitoring agent on the server.
Xymon collector is on Linux platform, where most of the network device hardware monitoring is happening fine.
I am herewith enclosing the snmpwalk details.
Can you please help how to resolve this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Tuesday, June 21, 2011 11:49 AM To: Katragadda, Srinivas Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
Please try and provide more detail than one answer to one question, otherwise this is going to take a week to try and resolve.
Please increase the verbosity for devmon, and post the relevant portions of the log (to the devmon mailing list).
Please also supply the hardware model, and the template in use, for the server in question.
Regards, Buchan
It says "PRIMARY OID MISSING", other than this, I haven't seen any errors.
The templates were not configured by me.
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Johan Sjöberg Sent: Thursday, June 23, 2011 12:29 AM To: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
It would be a lot easier if you just told us the message from devmon. What does it say when you click the clear status? Does it say that some OID is missing? Are there any errors in the devmon log file? Have you made this template yourself? As far as I know, there is no "health" test in the Dell template included with devmon.
/Johan
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Katragadda, Srinivas Sent: den 22 juni 2011 14:42 To: Buchan Milne Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
The server model is DELL POWER EDGE 1650. On which we have Windows2003 running.
I have installed the DELL OPEN MANAGE 6.2 windows hardware monitoring agent on the server.
Xymon collector is on Linux platform, where most of the network device hardware monitoring is happening fine.
I am herewith enclosing the snmpwalk details.
Can you please help how to resolve this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Tuesday, June 21, 2011 11:49 AM To: Katragadda, Srinivas Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
Please try and provide more detail than one answer to one question, otherwise this is going to take a week to try and resolve.
Please increase the verbosity for devmon, and post the relevant portions of the log (to the devmon mailing list).
Please also supply the hardware model, and the template in use, for the server in question.
Regards, Buchan
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
As Bruce stated, the wrong template is probably used. You should have errors in the devmon log corresponding to the status error. Have you read the devmon documentation? If you are going to use devmon you will need to have some knowledge about how to troubleshoot it yourself, and how to manually define templates for various hardware.
/Johan
-----Original Message----- From: Katragadda, Srinivas [mailto:Srinivas.Katragadda at in.unisys.com] Sent: den 23 juni 2011 08:31 To: Johan Sjöberg; xymon at xymon.com Subject: RE: [Xymon] Issue with the hardware monitoring.
It says "PRIMARY OID MISSING", other than this, I haven't seen any errors.
The templates were not configured by me.
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Johan Sjöberg Sent: Thursday, June 23, 2011 12:29 AM To: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
It would be a lot easier if you just told us the message from devmon. What does it say when you click the clear status? Does it say that some OID is missing? Are there any errors in the devmon log file? Have you made this template yourself? As far as I know, there is no "health" test in the Dell template included with devmon.
/Johan
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Katragadda, Srinivas Sent: den 22 juni 2011 14:42 To: Buchan Milne Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
The server model is DELL POWER EDGE 1650. On which we have Windows2003 running.
I have installed the DELL OPEN MANAGE 6.2 windows hardware monitoring agent on the server.
Xymon collector is on Linux platform, where most of the network device hardware monitoring is happening fine.
I am herewith enclosing the snmpwalk details.
Can you please help how to resolve this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Tuesday, June 21, 2011 11:49 AM To: Katragadda, Srinivas Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
Please try and provide more detail than one answer to one question, otherwise this is going to take a week to try and resolve.
Please increase the verbosity for devmon, and post the relevant portions of the log (to the devmon mailing list).
Please also supply the hardware model, and the template in use, for the server in question.
Regards, Buchan
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
The same template is in use for several thousands of network devices and servers.
Will explain issue in detail.
We have planned to monitor the H/W of the servers, configured correct community string, and configured the SNMP service on the servers. And we have installed the appropriate agents software like DELL OPEN MANAGE,HP INSIGHT MANAGER and IBM DIRECTOR PLATFORM.
These are working fine for few servers, and majority of them are not working. All the servers are windows 2003 boxes.
Bad thing is that, we are not getting any errors, other than repeatedly missing " the primary OID".
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Johan Sjöberg Sent: Thursday, June 23, 2011 12:33 PM To: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
As Bruce stated, the wrong template is probably used. You should have errors in the devmon log corresponding to the status error. Have you read the devmon documentation? If you are going to use devmon you will need to have some knowledge about how to troubleshoot it yourself, and how to manually define templates for various hardware.
/Johan
-----Original Message----- From: Katragadda, Srinivas [mailto:Srinivas.Katragadda at in.unisys.com] Sent: den 23 juni 2011 08:31 To: Johan Sjöberg; xymon at xymon.com Subject: RE: [Xymon] Issue with the hardware monitoring.
It says "PRIMARY OID MISSING", other than this, I haven't seen any errors.
The templates were not configured by me.
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Johan Sjöberg Sent: Thursday, June 23, 2011 12:29 AM To: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
It would be a lot easier if you just told us the message from devmon. What does it say when you click the clear status? Does it say that some OID is missing? Are there any errors in the devmon log file? Have you made this template yourself? As far as I know, there is no "health" test in the Dell template included with devmon.
/Johan
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Katragadda, Srinivas Sent: den 22 juni 2011 14:42 To: Buchan Milne Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
The server model is DELL POWER EDGE 1650. On which we have Windows2003 running.
I have installed the DELL OPEN MANAGE 6.2 windows hardware monitoring agent on the server.
Xymon collector is on Linux platform, where most of the network device hardware monitoring is happening fine.
I am herewith enclosing the snmpwalk details.
Can you please help how to resolve this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Tuesday, June 21, 2011 11:49 AM To: Katragadda, Srinivas Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
Please try and provide more detail than one answer to one question, otherwise this is going to take a week to try and resolve.
Please increase the verbosity for devmon, and post the relevant portions of the log (to the devmon mailing list).
Please also supply the hardware model, and the template in use, for the server in question.
Regards, Buchan
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
Well, apparently you are not using the dell-poweredge template, since that template does not include a "health" test as in your screenshot. You cannot use the same template for network devices as for servers. Have you checked /var/log/devmon.log?
/Johan
-----Original Message----- From: Katragadda, Srinivas [mailto:Srinivas.Katragadda at in.unisys.com] Sent: den 23 juni 2011 09:10 To: Johan Sjöberg; xymon at xymon.com Subject: RE: [Xymon] Issue with the hardware monitoring.
The same template is in use for several thousands of network devices and servers.
Will explain issue in detail.
We have planned to monitor the H/W of the servers, configured correct community string, and configured the SNMP service on the servers. And we have installed the appropriate agents software like DELL OPEN MANAGE,HP INSIGHT MANAGER and IBM DIRECTOR PLATFORM.
These are working fine for few servers, and majority of them are not working. All the servers are windows 2003 boxes.
Bad thing is that, we are not getting any errors, other than repeatedly missing " the primary OID".
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Johan Sjöberg Sent: Thursday, June 23, 2011 12:33 PM To: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
As Bruce stated, the wrong template is probably used. You should have errors in the devmon log corresponding to the status error. Have you read the devmon documentation? If you are going to use devmon you will need to have some knowledge about how to troubleshoot it yourself, and how to manually define templates for various hardware.
/Johan
-----Original Message----- From: Katragadda, Srinivas [mailto:Srinivas.Katragadda at in.unisys.com] Sent: den 23 juni 2011 08:31 To: Johan Sjöberg; xymon at xymon.com Subject: RE: [Xymon] Issue with the hardware monitoring.
It says "PRIMARY OID MISSING", other than this, I haven't seen any errors.
The templates were not configured by me.
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon- bounces at xymon.com] On Behalf Of Johan Sjöberg Sent: Thursday, June 23, 2011 12:29 AM To: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
It would be a lot easier if you just told us the message from devmon. What does it say when you click the clear status? Does it say that some OID is missing? Are there any errors in the devmon log file? Have you made this template yourself? As far as I know, there is no "health" test in the Dell template included with devmon.
/Johan
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon- bounces at xymon.com] On Behalf Of Katragadda, Srinivas Sent: den 22 juni 2011 14:42 To: Buchan Milne Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
The server model is DELL POWER EDGE 1650. On which we have Windows2003 running.
I have installed the DELL OPEN MANAGE 6.2 windows hardware monitoring agent on the server.
Xymon collector is on Linux platform, where most of the network device hardware monitoring is happening fine.
I am herewith enclosing the snmpwalk details.
Can you please help how to resolve this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Tuesday, June 21, 2011 11:49 AM To: Katragadda, Srinivas Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
Please try and provide more detail than one answer to one question, otherwise this is going to take a week to try and resolve.
Please increase the verbosity for devmon, and post the relevant portions of the log (to the devmon mailing list).
Please also supply the hardware model, and the template in use, for the server in question.
Regards, Buchan
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
On Thursday, 23 June 2011 09:09:40 Katragadda, Srinivas wrote:
The same template is in use for several thousands of network devices and servers.
You should not be using the same template for network devices and servers ... they all support different MIBs/OIDs.
Will explain issue in detail.
We have planned to monitor the H/W of the servers, configured correct community string, and configured the SNMP service on the servers. And we have installed the appropriate agents software like DELL OPEN MANAGE,HP INSIGHT MANAGER and IBM DIRECTOR PLATFORM.
These are working fine for few servers, and majority of them are not working. All the servers are windows 2003 boxes.
Bad thing is that, we are not getting any errors, other than repeatedly missing " the primary OID".
But, in this case, you would definitely get more useful information in the log file if you increased the verbosity, which would help to identify the problem.
For example, on problem experienced with the compaq-server template is that the SNMP table is incomplete in the case of no hot spare being configured on the server, which means some requests fail, and devmon determines that the host is not responding correctly, and all the other tests go 'clear'. This can be worked around by using the compaq-servernohspare template, but is (I think) fixed better in the current svn version (where "failed" OIDs which returned no error message are not treated as failures).
But, you really seem to not want to help us to address your problem. After two requests from me to provide the log files after increasing the verbosity, for the models which are giving problems, which templates you are using on these hosts, you have failed to provide this information.
I can only assume you aren't really committed to resolving this.
Regards, Buchan
have you done the "readbbhosts" ?
devmon -vvv --readbbhosts | grep <host not working>
You should get back info if it did or didn't find a template for the host. If no template is matched Xymon will not poll that device...if it finds a template (its based on sysdescr) then it will use what ever if defined within the template, but of course the oids your polling have to be correct as well.
Ken Connell Intermediate Network Engineer Computer & Communication Services Ryerson University 350 Victoria St RM AB50 Toronto, Ont M5B 2K3 416-979-5000 x6709
-----Original Message----- From: "Katragadda, Srinivas" <Srinivas.Katragadda at in.unisys.com> Sender: xymon-bounces at xymon.com Date: Thu, 23 Jun 2011 17:09:40 To: Johan Sjöberg<Johan.Sjoberg at deltamanagement.se>; xymon at xymon.com<xymon at xymon.com> Subject: Re: [Xymon] Issue with the hardware monitoring.
The same template is in use for several thousands of network devices and servers.
Will explain issue in detail.
We have planned to monitor the H/W of the servers, configured correct community string, and configured the SNMP service on the servers. And we have installed the appropriate agents software like DELL OPEN MANAGE,HP INSIGHT MANAGER and IBM DIRECTOR PLATFORM.
These are working fine for few servers, and majority of them are not working. All the servers are windows 2003 boxes.
Bad thing is that, we are not getting any errors, other than repeatedly missing " the primary OID".
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Johan Sjöberg Sent: Thursday, June 23, 2011 12:33 PM To: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
As Bruce stated, the wrong template is probably used. You should have errors in the devmon log corresponding to the status error. Have you read the devmon documentation? If you are going to use devmon you will need to have some knowledge about how to troubleshoot it yourself, and how to manually define templates for various hardware.
/Johan
-----Original Message----- From: Katragadda, Srinivas [mailto:Srinivas.Katragadda at in.unisys.com] Sent: den 23 juni 2011 08:31 To: Johan Sjöberg; xymon at xymon.com Subject: RE: [Xymon] Issue with the hardware monitoring.
It says "PRIMARY OID MISSING", other than this, I haven't seen any errors.
The templates were not configured by me.
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Johan Sjöberg Sent: Thursday, June 23, 2011 12:29 AM To: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
It would be a lot easier if you just told us the message from devmon. What does it say when you click the clear status? Does it say that some OID is missing? Are there any errors in the devmon log file? Have you made this template yourself? As far as I know, there is no "health" test in the Dell template included with devmon.
/Johan
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Katragadda, Srinivas Sent: den 22 juni 2011 14:42 To: Buchan Milne Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
The server model is DELL POWER EDGE 1650. On which we have Windows2003 running.
I have installed the DELL OPEN MANAGE 6.2 windows hardware monitoring agent on the server.
Xymon collector is on Linux platform, where most of the network device hardware monitoring is happening fine.
I am herewith enclosing the snmpwalk details.
Can you please help how to resolve this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Tuesday, June 21, 2011 11:49 AM To: Katragadda, Srinivas Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
Please try and provide more detail than one answer to one question, otherwise this is going to take a week to try and resolve.
Please increase the verbosity for devmon, and post the relevant portions of the log (to the devmon mailing list).
Please also supply the hardware model, and the template in use, for the server in question.
Regards, Buchan
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
Xymon mailing list Xymon at xymon.com http://lists.xymon.com/mailman/listinfo/xymon
You are not getting a sysdesc field so it can't match to a template. Try putting a MODEL tag in your bb-hosts entry.
Bruce White Senior Enterprise Systems Engineer | Phone: 1-630-671-5169 | Fax: 630-893-1648 | bewhite at fellowes.com | http://www.fellowes.com/ Disclaimer: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. Fellowes, Inc. -----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Katragadda, Srinivas Sent: Wednesday, June 22, 2011 7:42 AM To: Buchan Milne Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
The server model is DELL POWER EDGE 1650. On which we have Windows2003 running.
I have installed the DELL OPEN MANAGE 6.2 windows hardware monitoring agent on the server.
Xymon collector is on Linux platform, where most of the network device hardware monitoring is happening fine.
I am herewith enclosing the snmpwalk details.
Can you please help how to resolve this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Tuesday, June 21, 2011 11:49 AM To: Katragadda, Srinivas Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one.
Please try and provide more detail than one answer to one question, otherwise this is going to take a week to try and resolve.
Please increase the verbosity for devmon, and post the relevant portions of the log (to the devmon mailing list).
Please also supply the hardware model, and the template in use, for the server in question.
Regards, Buchan
On 22/06/11 10:42 PM, Katragadda, Srinivas wrote:
The server model is DELL POWER EDGE 1650. On which we have Windows2003 running.
I have installed the DELL OPEN MANAGE 6.2 windows hardware monitoring agent on the server.
Xymon collector is on Linux platform, where most of the network device hardware monitoring is happening fine.
I am herewith enclosing the snmpwalk details.
Just looking at the OIDS returned, none are in the enterprises range for the DELL Poweredge MIB (1.3.6.1.4.1.674.10893). One part of your problem maybe accessing the hardware information from the MIB.
David.
Can you please help how to resolve this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Tuesday, June 21, 2011 11:49 AM To: Katragadda, Srinivas Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one. Please try and provide more detail than one answer to one question, otherwise this is going to take a week to try and resolve.
Please increase the verbosity for devmon, and post the relevant portions of the log (to the devmon mailing list).
Please also supply the hardware model, and the template in use, for the server in question.
Regards, Buchan
-- David Baldwin - IT Unit Australian Sports Commission www.ausport.gov.au Tel 02 62147830 Fax 02 62141830 PO Box 176 Belconnen ACT 2616 david.baldwin at ausport.gov.au Leverrier Street Bruce ACT 2617
Keep up to date with what's happening in Australian sport visit http://www.ausport.gov.au
This message is intended for the addressee named and may contain confidential and privileged information. If you are not the intended recipient please note that any form of distribution, copying or use of this communication or the information in it is strictly prohibited and may be unlawful. If you receive this message in error, please delete it and notify the sender.
Thanks lot for your inputs.
Those had helped me to find out the solution. It was happened due to wrong version of DELL OPEN MANAGE agent version installed on the box.
It has been resolved by installing the correct version of software.
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: David Baldwin [mailto:david.baldwin at ausport.gov.au] Sent: Friday, June 24, 2011 4:48 AM To: Katragadda, Srinivas Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
On 22/06/11 10:42 PM, Katragadda, Srinivas wrote:
The server model is DELL POWER EDGE 1650. On which we have Windows2003 running.
I have installed the DELL OPEN MANAGE 6.2 windows hardware monitoring agent on the server.
Xymon collector is on Linux platform, where most of the network device hardware monitoring is happening fine.
I am herewith enclosing the snmpwalk details.
Just looking at the OIDS returned, none are in the enterprises range for the DELL Poweredge MIB (1.3.6.1.4.1.674.10893). One part of your problem maybe accessing the hardware information from the MIB.
David.
Can you please help how to resolve this issue?
Thanks and Regards,
Srinivas | UGSI | Enterprise Computing Group | EXT:7573087 -> Desk --> +91-80-40323087
e-mail: srinivas.katragadda at in.unisys.com
No Defeat is final, Untill you stop trying.
-----Original Message----- From: Buchan Milne [mailto:bgmilne at staff.telkomsa.net] Sent: Tuesday, June 21, 2011 11:49 AM To: Katragadda, Srinivas Cc: xymon at xymon.com Subject: Re: [Xymon] Issue with the hardware monitoring.
On Monday, 20 June 2011 14:50:23 Katragadda, Srinivas wrote:
How were you trying to get "the status"?
On Xymon dashboard, they are showing blank as like below one. Please try and provide more detail than one answer to one question, otherwise this is going to take a week to try and resolve.
Please increase the verbosity for devmon, and post the relevant portions of the log (to the devmon mailing list).
Please also supply the hardware model, and the template in use, for the server in question.
Regards, Buchan
-- David Baldwin - IT Unit Australian Sports Commission www.ausport.gov.au Tel 02 62147830 Fax 02 62141830 PO Box 176 Belconnen ACT 2616 david.baldwin at ausport.gov.au Leverrier Street Bruce ACT 2617
Keep up to date with what's happening in Australian sport visit http://www.ausport.gov.au
This message is intended for the addressee named and may contain confidential and privileged information. If you are not the intended recipient please note that any form of distribution, copying or use of this communication or the information in it is strictly prohibited and may be unlawful. If you receive this message in error, please delete it and notify the sender.
participants (6)
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bewhite＠fellowes.com
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bgmilne＠staff.telkomsa.net
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david.baldwin＠ausport.gov.au
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Johan.Sjoberg＠deltamanagement.se
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kconnell＠ryerson.ca
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Srinivas.Katragadda＠in.unisys.com