I don't know how you would show each alert scenario on the test web page, but you could use an email alert with a script to send specific information depending on the server and/or test that is in an alert state. And you could also use the Notes folder for each server to create a list of scenarios and resolutions. That, at least would be clickable from the web page.
Dan Nordquist IS Systems Support
Orlando Health orlandohealth.com facebook.com/orlandohealth youtube.com/orlandohealth @orlandohealth on twitter
1414 Kuhl Ave., MP 56 Orlando, FL 32806 tel: 321.841.3113
-----Original Message----- From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Elizabeth Schwartz Sent: Tuesday, May 08, 2012 9:26 AM To: xymon at xymon.com Subject: [Xymon] How To or RFE - documenting each alert?
As our environment becomes more complex, our NOC folks are asking that we find a way to document *each* alert. On the built in tests, there's a place in Xymon to put one piece of documentation for our entire enterprise- for example, I can add a link to the "http" dot in columndoc.csv that points to our doc wiki , and there's a way to put in documentation linked to the host name - but what we desperately need is a way to document *each* host-test pair.
What we want is to be able to click on a red dot in the All Non-Green view, and see a link showing how to resolve that alert. Clicking on a red dot for host1 http red alert should show the link for how to resolve a host1 http alert, and clicking the red dot for host2 http should show a link for how to handle host2 http. Different server's http alerts require different NOC actions.
Is there a way anyone can think of to do this? Does anyone else see a need for this?
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