Ok here is a roundabout way to do it. Have the alert call a custom script. instead of sending an email it sends a new status to a "resolution" page the contents would be the link to your fix. You could use a temporary client name like fix.server.test when the status of the original test goes green get the alert to do a "drop fix.server.test" again by a custom script...
Sent from my iPhone
On 08/05/2012, at 11:32 PM, "Elizabeth Schwartz" <betsy.schwartz at gmail.com> wrote:
As our environment becomes more complex, our NOC folks are asking that we find a way to document *each* alert. On the built in tests, there's a place in Xymon to put one piece of documentation for our entire enterprise- for example, I can add a link to the "http" dot in columndoc.csv that points to our doc wiki , and there's a way to put in documentation linked to the host name - but what we desperately need is a way to document *each* host-test pair.
What we want is to be able to click on a red dot in the All Non-Green view, and see a link showing how to resolve that alert. Clicking on a red dot for host1 http red alert should show the link for how to resolve a host1 http alert, and clicking the red dot for host2 http should show a link for how to handle host2 http. Different server's http alerts require different NOC actions.
Is there a way anyone can think of to do this? Does anyone else see a need for this?
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