Not certain, but I think if you do a different alert it will send a different ack code per email address (fuzzy on the details, it's been some time since I read that).
HOST=*.com MAIL user1 at telco.com MAIL user2 at telco.com
So user1 gets one code and user2 gets another, depending on the ack code is who ack'ed it.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Thu, May 24, 2012 at 9:48 AM, Root, Paul <Paul.Root at centurylink.com> wrote:
I recently implemented acknowledgements via email. Today we notice that the ack is by postmaster. I'm not thrilled by that. Did I set something up wrong? Is there a way to get the actual email address of the ack'er in the acknowledgement?
Paul Root - Senior Engineer Managed Services Systems - CenturyLink
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