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[hobbit] RE: **Caution-External**: RE: [hobbit] monitoring files and messages-newbie
by santoshbabu_perumal＠platts.com 16 Nov '07

16 Nov '07

Hi, my problem on viewing files has not been resolved yet.u can see the list of files if i click any of the files to view it is popping up new window saying do you want to save this file Name:bb-hostsvc.sh Type :Unknown File Type From :nypplweblogs.platts.mcgraw-hill.com .my hobbit-clients.cfg file HOST=tower FILE /var/adm/sa/sar* TRACK=sarlog my hobbit-client.cfg file [tower] file:`ls -t -1 /var/adm/sa/sar*` log:/var/adm/messages what could be the problem?please advice on this -------------------------------------------------------- The information contained in this message is intended only for the recipient, and may be a confidential attorney-client communication or may otherwise be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, please be aware that any dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by replying to the message and deleting it from your computer. The McGraw-Hill Companies, Inc. reserves the right, subject to applicable local law, to monitor and review the content of any electronic message or information sent to or from McGraw-Hill employee e-mail addresses without informing the sender or recipient of the message. --------------------------------------------------------

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Hobbit alerts - Changing the sender's name
by akincaid＠beckautogroup.com 16 Nov '07

16 Nov '07

I am a newbie at Linux to say the least. I took a box, loaded Fedora Core 7, and followed the instructions to create a Hobbit box, so I have no idea how it sends out. It uses sendmail, I guess. All I know is that it works BETTER than Big Brother. Anyway, when an alert email shows up, the senders name is "hobbit" and the boss man wants it to be specific to location so it would say "Location1 Hobbit" instead. The details show it comes from hobbit <hobbit at domain.com> I did check the /etc/passwd file but I don't want to mess something up. I don't know the ramifications of changing things around in there. Aaron From: Aaron Kincaid Sent: Thursday, November 15, 2007 11:20 AM To: hobbit at hswn.dk Subject: Hobbit alerts - Changing the sender's name Gentlemen, Is there a way to change the way the alerts are sent out from hobbit? I have a couple hobbit servers and I plan to add more in the future so I want my emails to come from a customized name instead of "hobbit". Where do I go to change the sender's name? Aaron Kincaid

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Hobbit alerts - Changing the sender's name
by akincaid＠beckautogroup.com 15 Nov '07

15 Nov '07

Gentlemen, Is there a way to change the way the alerts are sent out from hobbit? I have a couple hobbit servers and I plan to add more in the future so I want my emails to come from a customized name instead of "hobbit". Where do I go to change the sender's name? Aaron Kincaid

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alerts problem
by joe＠tmsusa.com 15 Nov '07

15 Nov '07

Hello, I've installed hobbit 4.2.0 and I'm gradually building up a shadow hobbit environment here, adding tests and tweaking settings to come as close as possible to the behavior of our current big brother monitors. One behavior which I didn't expect is that I'm getting alerted for yellow conditions. I've edited hobbitserver.cfg such that the relevant lines now look like this: #ALERTCOLORS="red,yellow,purple" # Colors that may trigger an alert message ALERTCOLORS="red,purple" # Colors that may trigger an alert message Then reloaded hobbit without effect, then tried restarting it, but no joy - I'm still getting alerted about yellow conditions. How can I make hobbit perform as expected in this regard? Joe

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[hobbit] alerts problem
by bewhite＠fellowes.com 15 Nov '07

15 Nov '07

Joe, What have you done to your hobbit-alerts.cfg? You should able to pick and chose which items you want alerts when yellow and which you want alerts when red by editing this file. .....Bruce -----Original Message----- From: Sloan [mailto:joe at tmsusa.com] Sent: Wednesday, November 14, 2007 6:53 PM To: hobbit at hswn.dk Subject: [hobbit] alerts problem Hello, I've installed hobbit 4.2.0 and I'm gradually building up a shadow hobbit environment here, adding tests and tweaking settings to come as close as possible to the behavior of our current big brother monitors. One behavior which I didn't expect is that I'm getting alerted for yellow conditions. I've edited hobbitserver.cfg such that the relevant lines now look like this: #ALERTCOLORS="red,yellow,purple" # Colors that may trigger an alert message ALERTCOLORS="red,purple" # Colors that may trigger an alert message Then reloaded hobbit without effect, then tried restarting it, but no joy - I'm still getting alerted about yellow conditions. How can I make hobbit perform as expected in this regard? Joe To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk ---------------------------------------------------- Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. Fellowes, Inc. ----------------------------------------------------

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Use hobbit in operation center with critcal systems view
by roland.graeub＠rtc.ch 15 Nov '07

15 Nov '07

Hi all We are planing a full change from our "production" Systemmanagment Tool to Hobbit. Now on most Systems are both clients installed and the plan is to use only hobbit. In our environment the Operation Center always call when a alerts shows up on their Event Console and acknowledge the alert. With this action the alert is no longer visible for the operators. At the moment the Operation Center didnt care about hobbit, but of course lots of other people in our organization use hobbit and are happy with this great tool. With the critical systems view i think hobbit offers an ideal view for our Operation Center. Now following questions/toughts came up when we look closer; Acknowledge; If an alert is acknowledge from the operators in critical systems this is a fix acknowledge for the given time, also when there is a status change. When a problem is fixed and goes red/yellow again it will not shown up in critical view until the acked time is expired. This sould be an option to ack a alert until a status change (like in disable until ok). The option Host-ack seems to be broken, on my system only one Test is acknowledged although the Host-ack Checkbox is selected. Log; Missing a Log/Report from Critical view. A Report with information about the alerts and acknowledgeds information that were made in Critical systems would be helpful. Definition (Edit Critical Systems); Easiest way for us; made standard definitions and add host to this templates. Works fine. But i miss a connection between alerts and critical view definition. Something like a option in hobbit-alerts.cfg to define that this rule is also valid for critical view. Send a email when a alert shows up in critical view with all the possibiltys form hobbit-alerts.cfg. Special Case missed or belated Messages by Operation Center; Now some application/scripts sends Alerts to the Console View and the Operation Center make an alert call for each event. A problem in Hobbit/BB is when changes happen in red messages, the Operation Center didnt realize that until the acknowledge time runs out and they make the alert call again. This can happen for example in the disk status test (a second filesystem goes red) or with nested Tests/Logfiles. With the Event Console they get two messages (each for one Filesystem). Is this anyway a topic ? How is that handled in your organisation ? Regards, Roland

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Devmon if_col
by jonbjorn＠mbl.is 15 Nov '07

15 Nov '07

Hi All. I´ve been using devmon for some time to monitor cisco switches. Thanks to devmon I noticed I had collisions on one of the interface on my core switch, after fixing the port speed and duplex I want to reset the counters for that interface. I ran "clear counters gigabi... ifnr" and "clear controllers ethernet-controller.." but devmon is still showing me old counters on the if_col page. How do I reset the counter ?? regards JB

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[hobbit] stale alerts
by gumby3203＠gmail.com 15 Nov '07

15 Nov '07

I noticed this morning that our Hobbit server was sending out alerts for the process check for a machine that was actually shown as green on the hobbit web page. I checked on the monitored machine, and the alert was indeed green, yet the server was still sending out emails as though it were in a yellow state. I restarted the Hobbit client on the monitored machine, and then restarted the Hobbit server on the server. After doing this, I noticed the following in the page.log file: 2007-11-14 10:26:13 Stale alert for host-name:procs dropped (I changed the actual host name to "host-name" to protect the innocent) What exactly does this mean? Before I restarted the Hobbit server process, I manually edited the alert.chk temp file and removed the erroneous alert, but that didn't correct the problem. It was only after I restarted the Hobbit server process that it cleared the alert. Is this a bug in the 4.2.0 code, or is there something else going on here?

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Release3.0 should have said 4.3.0
by michael.nemeth＠lmco.com 14 Nov '07

14 Nov '07

Opps droped the 4. Ive been waiting for Release 4.3.0 for a while becuase Ive been ask to officially deploy hobbit on a wider basic. Now Ive been ask for a timeline. I hate to roll out a snap shot now only to find it being released soon after. Thanks for a great product Henrik!!!!!! -\- +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ | _p_ Mike Nemeth | ___| |_____ email(w) michael.nemeth at lmco.com Work: 856 359-1425 |><___________) | Home Page:http://www.geocities.com/mjnemeth/ | Work Page:http://scorpion/~nemethm/ | Work Page:http://phlccase/SWUNIX/mnemeth/ |++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

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[hobbit] fallback alert service
by bewhite＠fellowes.com 14 Nov '07

14 Nov '07

Since you can provide your own script for alerts, there is no reason you can't build the needed fallback logic into that custom script. Something like: if [ first service down ];then use second service to send alert else use first service to send alert. fi I just finished customizing my alert script to allow a single code as the person getting an alert and then within the script, redirect the alert to the person from our help desk who happens to have the 7x24 duty this week. In this way we don't need to have a single pager which gets passed from person to person and sometimes gets lost. The on-call people only need to run a script on the hobbit server to change the info for who is on-call. The script they run also sends a notice to the person now getting the alerts, so they can verify the pages are working to the new person. ......Bruce _____ From: Josh Luthman [mailto:josh at imaginenetworksllc.com] Sent: Wednesday, November 14, 2007 9:22 AM To: hobbit at hswn.dk Subject: Re: [hobbit] fallback alert service I've used the txt.att.com <http://txt.att.com> for a couple of years and not once missed any alerts or notifications of voicemail. I really can't help you beyond this point. Though I would yell at my mobile provider if that was my situation! Sorry! On 11/14/07, Joost van den Broek <joost at seat-ibiza.nl <mailto:joost at seat-ibiza.nl> > wrote: Well, that's not my problem. I indeed use the email2sms gateway from my mobile provider, and that's also exactly my problem. I'm monitoring the MX servers of this gateway and they, unfortunately, go down too often. That's why it would be nice if there could be some dependency system on the alerts, so in case these servers are down it will use another address / script. I guess this could be scripted completely (external from Hobbit), but why not use Hobbit's ability to determine which gateway servers are/aren't available for alerting? Joost Josh Luthman schreef: > What myself and others do is use things like 9371231234 at txt.att.com <mailto:9371231234 at txt.att.com> > <mailto:9371231234 at txt.att.com <mailto:9371231234 at txt.att.com> > or whatever it is for your cell > phone. Just a quick Google =) To unsubscribe from the hobbit list, send an e-mail to hobbit-unsubscribe at hswn.dk <mailto:hobbit-unsubscribe at hswn.dk> -- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer ---------------------------------------------------- Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. Fellowes, Inc. ----------------------------------------------------

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